SYKES - This place is a scam! | Glassdoor
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There are newer employer reviews for SYKES

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Helpful (5)

"This place is a scam!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Anonymous Contractor in College Station, TX
Current Contractor - Anonymous Contractor in College Station, TX
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at SYKES as a contractor (Less than a year)

Pros

None at all. They are a scam

Cons

Let me begin about actually being accepted. This is after you provide so much information. Phone interview, recording a pretend call. Then testing. Over 3 hours and it is difficult. Puzzles, math, psychological, honesty questions. It was as if you were taking an IQ test. Stressful.

Then you are placed into the system where you can look for potential positions. They do not tell you in the beginning that you must have perfect credit. Nor do they tell you that you cannot use a Mac. My computer is new and cost $3000 and I can't use it?? And you must have a landline (which I can understand).

Next you must have 2 headsets that you purchase ($30 each). Here is the kicker: for EVERY position you want to apply for you must pay for your own background check. $45 EACH time you apply!! Of course this is after another 1 hour worth of "surveys" with each position.

With all of the time wasted, and assuming you want to pay them over and over for wasting your time...you might just get a job and it could be a temp position. Aaaaaaall of this for $8-9.00 per hour?!?!

Total scam

Advice to Management

Be up front with fees, system needed, credit qualification before making people begin the process!

Other Employee Reviews for SYKES

  1. "Nothing Great..but nothing terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SYKES full-time (More than 8 years)

    Pros

    Work from home opportunity that allows some flexibility. Bonus structure does allow for some advancement. Good stable environment for a call center professional to grow and develop

    Cons

    Travel take too much time away from the family with little drive towards actual results, compensation is way behind the marketplace, direct manager is a difficult person to work with all of the time.


  2. "Underpaid, and jobs keep going overseas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bloomsburg, PA
    Current Employee - Customer Service Representative in Bloomsburg, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SYKES part-time (More than 3 years)

    Pros

    Good work environment and local center management. Learn about different industries depending on the client. Answer phone calls and help people in the comfort of an office instead of somewhere doing hard labor.

    Cons

    Basis for evaluation regarding raises is antiquated. Not many opportunities to move up. Most centers are in rural areas so no option to live in a fun, urban environment. Create positions and train people only to give those jobs to people overseas. Higher management focuses on profit, not people.

    Advice to Management

    Keep jobs in America.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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