SYKES - it okay | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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"it okay"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Fashion Representative in Atlanta, GA
Current Employee - Fashion Representative in Atlanta, GA
Doesn't Recommend
Positive Outlook
No opinion of CEO

I have been working at SYKES part-time (Less than a year)

Pros

its at home
no commute
friendly coworkers that help you along the way

Cons

the managment is kind of rude but some are nice depends on who you get really.
short breaks and preemployment was the biggest hassle
odd working hours

Advice to Management

be more open to advice about the company and have everyone on the same page. get etter benefits for those that work at home rather than in the call center and have better pay because we do alot for 8-9dollars an hour i think we actually deserve aroug 10.50 at least and good insurance

Other Employee Reviews for SYKES

  1. "Overall a pleasant work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections in Allentown, PA
    Former Employee - Collections in Allentown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SYKES part-time (Less than a year)

    Pros

    Good part time opportunity, possible to grow into full time

    Cons

    At the time, I was there, software was an issue, but not a major problem

    Advice to Management

    More flexibility in regards to work schedules,


  2. Helpful (1)

    "Ok, evaluation based on criteria not completely within your control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Ponca City, OK
    Former Employee - Customer Service Representative in Ponca City, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SYKES full-time (More than a year)

    Pros

    This was a work from home position, which I enjoyed,

    Cons

    Your evaluated mostly on your ability to mostly turnaround Customers that were already dis-satisfied with the company and leave them with feeling completely satisfied or your performance was scored as less than satisfactory. Only 9-10 on surveys were satisfactory. This is not easy when customers are being incorrectly billed and receiving poor service

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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