SYKES - Pretty Decent Workplace | Glassdoor
  1. "Pretty Decent Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Provo, UT
    Recommends
    Approves of CEO

    I have been working at SYKES full-time for less than a year

    Pros

    Pay was transparent for everyone. My coach was amazing! Management was pretty friendly and open. It was pretty easy to get time off or switch shifts for school and family things.

    Cons

    Most of the phone calls are easy but some people didn't understand credit card basics.

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    SYKES2020-02-13
  1. Helpful (1)

    "Easy at home job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Call Center Representative in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time for less than a year

    Pros

    Taking calls from the comfort of your own home.

    Cons

    Pay could be higher. After being assigned to a manager I honestly felt alone and was never contacted or welcomed by him.

    SYKES2019-06-11

    SYKES Response

    June 17, 2019HR Representative

    Thank you for expressing your thoughts and feedback with us. Though many people including yourself enjoy the freedom and flexibility of working from home, one drawback can be feeling alone at times. This is great feedback though and we will pass it along to our management teams as they continually strive to create a dynamic and engaging team environment and improve processes and methods for doing such.

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  2. "Eh"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SYKES full-time

    Pros

    Full time which was nice

    Cons

    They used to not pay you for set up time

    SYKES2020-04-07

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