SYKES - It was g good, first time experience.. | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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"It was g good, first time experience.."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Kingstree, SC
Former Employee - Customer Service Representative in Kingstree, SC
Recommends
Neutral Outlook
Approves of CEO

I worked at SYKES full-time (More than a year)

Pros

It is a great teamwork environment.

Cons

There is not very much chance of advancement.

Advice to Management

Provide agents with more compensation.

Other Employee Reviews for SYKES

  1. "Frustrated by not having enough floor training support for class sizes."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Eugene, OR
    Former Employee - Customer Service Representative in Eugene, OR
    Doesn't Recommend
    Positive Outlook

    I worked at SYKES full-time (Less than a year)

    Pros

    Good teacher for customer service class, opportunities to advance, many types of job choices after completing customer service representative job

    Cons

    Not enough staff to handle the number of trainees they are attempting to train, training went in some cases from 3pm to midnight. Very long hours.

    Advice to Management

    Stop changing the rules of the employment picture, changing shift hours, making 11 hour day, expanding work hours, added hard selling to the job as opposed to just mentioning product


  2. Helpful (3)

    "my experience was enjoyable at the beginning; however I was treated very unfair the longer I stayed with the company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Malvern, AR
    Former Employee - Customer Service Representative in Malvern, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SYKES full-time (More than a year)

    Pros

    I was able to enhance my customer service skills with this company.

    Cons

    The company show a numerous about of favoritism towards a few selected people in the company.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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