SYKES - Shady Company- stay away | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Helpful (3)

"Shady Company- stay away"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at SYKES full-time (Less than a year)

Pros

The only PRO with this company is working from home.

Cons

During the interview you are told of the multiple incentives and bonuses which you will never receive or no one you ask will know about again, You WILL spend time off the clock working without pay. They will not tell you about this until the end of your training when you start into production. If your computer (that they provide) or software (their software) messes up (and it will), you will not be paid for the time it takes you to restart and reload all of the software. They will tell you you will get paid, but they will find a way to not have to pay you. Expect this to happen several times a shift. I was scheduled for 40 hours a week, and only get 33-35 on my check per week. Not to mention I was early EVERY day to ensure I had all programs and software loaded (all unpaid) I NEVER received the attendance bonus even though I never missed one single day. I never received the other incentives for my metrics either. Had I known what I learned the hard way I would've never joined this company. Save your 45$ and find a legitimate company that is willing to pay you for what you do. It only pays from 8-10$ hr as it is, to have several hours of that taken that was hard earned money every week was just too much to accept.

Advice to Management

Start being honest with your employees. Start accepting responsibility for your job and take care of tech issues and ensure your workers are getting paid properly.

Other Employee Reviews for SYKES

  1. Helpful (3)

    "horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCP in Denver, CO
    Former Employee - CCP in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at SYKES full-time (Less than a year)

    Pros

    working at home and being with my children, assisting my father who is ill saved on gas prices

    Cons

    my cable /internet provider was expeiriening tech issues causing my internet to malfunction after reaching out to my supervisor i was informed that i was being terminated

    Advice to Management

    help your rep instead of firing them


  2. "Good Job, easy to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Amherst, NY
    Current Employee - Customer Service Representative in Amherst, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time (Less than a year)

    Pros

    Easy sit down job, Payed Training, and easy to pick up

    Cons

    Work Schedule, angry callers rarely.

    Advice to Management

    More Shift options

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Work at SYKES? Share Your Experiences

SYKES
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or