Company atmosphere was pretty good while I was working there, managers were pretty quick to help with questions as long as they weren't in the middle of helping someone else.
Cons
Very performance centric, probably pretty common in this industry but stats are brought up a ton.
SYKES
SYKES
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Employee Review
Excellent
May 13, 2022 - Quality ManagerPros
Great environment, growth opportunities and development
Cons
Salaries not aligned to market
Other Employee Reviews
FSA Rep
May 24, 2022 - Work From Home Customer Service RepresentativePros
Flexibility. Hours. Easy. Responsive staff
Cons
None that I remember from them.
About what you'd expect out of a customer support job
Jun 28, 2022 - Live Chat RepresentativePros
Company atmosphere was pretty good while I was working there, managers were pretty quick to help with questions as long as they weren't in the middle of helping someone else.
Cons
Very performance centric, probably pretty common in this industry but stats are brought up a ton.
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