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SYKES

Part of Sitel Group
Engaged Employer

SYKES

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Employee Review

  1. 5.0
    Current Employee, more than 1 year

    Good

    Aug 12, 2022 - Virtual Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management the really hears your problems, work related or not and tries to help

    Cons

    Confusing direction with certain topics and unexplained reaults

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  1. 5.0
    Current Employee, less than 1 year

    Agee

    Sep 22, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hours are the best ever

    Cons

    Working weekends not fun now

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  2. 3.0
    Current Employee, more than 1 year

    It's Great!

    Sep 21, 2022 - Quality Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love working for Sykes. There's huge opportunity for advancement, and some of the management is fantastic. My manager does not micromanage me, I get my work turned in on time and complete and that's all that matters. They give plenty of notice when a contract ends, and they have a good benefits package.

    Cons

    It is a contracted company, so there's no absolute guarantee you'll switch contracts if one is lost, and if they find a place for you there's no guarantees that it will be the same position. So if you worked your butt off to get promoted in one contract, there's a chance you'll be thrown back down to agent in another contract. There are also no pay raises, your pay is dependent on job title, not on performance. And since it is a contracted company, they pay 40-50% less than you would make doing the exact same job for the companies you contract for.

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SYKES Photos

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SYKES photo of: SYKES Global Headquarters
SYKES photo of: Amherst, NY
SYKES photo of: Fort Smith, AR
SYKES photo of: Fort Smith, AR
SYKES photo of: Sherbrooke, Quebec, Canada
SYKES photo of: Sherbrooke, Quebec, Canada
SYKES photo of: Come join our team!
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