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      Sage

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      Gone downhill over the last 2 years - Account Manager Sage Employee Review

      1.0
      Apr 18, 2017
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - People on the Ground and 'Old Sage' are great. They are invested in their colleagues and customers and interested in doing the best for both of them. - Sharesave, Reward Gateway and the other benefits are very good - Offices have good facilities available

      Cons

      Having worked for Sage for a number of years, I always used to sing their praises as an employer and would regularly defend them against any criticism. However, over the last 2 -3 years I have seen a huge turnaround in Sage's attitude towards its employees. It no longer feels like you're cared for and employees are now merely a number. This seems to be the new strategy in order to push employees as far as possible to increase profit and please the shareholders. The senior management also seem make decisions based on personal agendas rather than what is best for the company and its customers. Its a shame people like Jacqueline have left as they seem to be managers that actually care about employees. Pay is also well below industry standard.

      avatar
      Sage Response
      9y
      Thanks for your feedback. We know our people are important to us and recognise each and every colleague whether the 'old Sage' (as you refer to them) or new ones play an important part in our future...all people are valued and we want you to achieve to your full potential. With respect to salary, commission and targets we believe that we are competitive in the market and that there is plenty of opportunity to become successful and earn, plus excel.

      Explore other reviews about Sage

      5.0
      Apr 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Strong company. Customer focus.

      Cons

      Frequent Executive changes. Trimming in Engineering teams interferes with product changes.

      3.0
      Apr 15, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Pay’s decent -Benefits are solid -The Sage Foundation feels like proper philanthropy -Some genuinely nice people -If you’re happy treating work as just a payslip and don’t mind things being a bit dull, Sage is actually quite a comfortable place to be. That stability is a real perk

      Cons

      -Far too many layers of middle management and general bureaucracy -The Ai push is getting a bit daft -Not especially innovative, so the work can feel quite uninspiring. I’m grateful to be employed, but if you’re after something more interesting, Sage will probably disappoint. That said, some people prefer it that way, fair enough -The office / hybrid requirements feel a bit pointless -Sage doesn’t tend to do layoffs, which is good, but it does mean there are quite a few people where you’re not entirely sure what they do. A lot of meetings, essentially. Even the positives come with trade-offs

      4
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      Sage Response
      1mo
      Thank you for taking the time to share your thoughtful and balanced review. We’re pleased to hear that you value your compensation and benefits, as well as the work our Foundation do, among the areas you’ve highlighted. We also recognise the points you’ve raised around bureaucracy, innovation, and the pace and focus of change. Different people are motivated by different things at work, and it’s helpful to hear honest perspectives on how our structure, processes, and priorities can impact day‑to‑day experience and engagement. Feedback like yours helps inform ongoing conversations as we continue to evolve our ways of working, use technology more meaningfully, and improve the products and experiences we create for our customers. If you’re open to sharing further insight, we encourage you to do so through our Always Listening survey. Thank you again for your openness and for being part of Sage.
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