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      Sage IT Department - Desktop Support Analyst Sage Employee Review

      1.0
      Apr 21, 2017
      Desktop support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Work Life Balance - Family First - Managers are never there - Managment gives you trust and hires you for your knowledge.

      Cons

      The company is falling apart, Stephen Kelly has not turned the company around as you can see that from the inside. Its hard to pretended but everything is falling apart. Enough said I don't want to go into detail.

      avatar
      Sage Response
      9y
      Thanks for reviewing Sage. Glad to hear your work life balance was achieved when you were here - it's something we try and ensure all our colleagues achieve. Sage is growing from strength to strength and our CEO, Stephen Kelly, has been a massive part of that - but so has every one. When a leader like Stephen has a vision it's down to our leaders and then us to ensure we achieve it, we are all accountable (and I am pleased to say rewarded both in terms of pay, bonuses, benefits and soon to be launched via the new 'Share&Save Plan' so we can all reap the benefits of Sage's success). Thanks again and all the best with your career.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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