Sage IT - Usual call centre environment, a lot of metrics and statistics... | Glassdoor
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Helpful (2)

"Usual call centre environment, a lot of metrics and statistics..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Consultant in Dublin, Co. Dublin (Ireland)
Former Employee - Customer Service Consultant in Dublin, Co. Dublin (Ireland)
Doesn't Recommend

I worked at Sage IT full-time (Less than a year)

Pros

Not as stressful as other call centres.

Cons

low salary level, lowest in the market segment

Advice to Management

Choose better when employing as I have a lot of incompetent colleagues

Other Employee Reviews for Sage IT

  1. "Sr Pega Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Pega Developer in Houston, TX
    Current Contractor - Senior Pega Developer in Houston, TX

    I have been working at Sage IT as a contractor

    Pros

    • Expertise in all phases of the Development Life Cycle from requirements gathering, design, programming, testing such as unit test cases, including functional and regression cases and support, and Design Patterns.Direct experience and well-versed in Agile, Adapted Agile, and SCRUM methodologies.

    Cons

    • Analyzed both Use case specifications and business flow diagrams of the application and effectively designed the rules in context to them.
    • Performed skimming of the rulesets.
    • Worked extensively in system analysis, architectural design, build development, execution, and testing and deployment phases of Software development Life Cycle (SDLC).
    • Changing the necessary settings for the first time, through working on built-on application rulesets.
    • Unit testing all functionality in an application.
    • Data Transform for List Views are regenerated for the new PRPC.
    • Few Layouts were regenerated using out of box functionalities in Pega

    Advice to Management

    Providing technical support for troubleshooting and repairing existing applications for multiple business units.


  2. "Do not waste your time!"

    Star Star Star Star Star
    Current Employee - PC Desktop Support
    Current Employee - PC Desktop Support
    Doesn't Recommend
    Neutral Outlook

    Pros

    The initial email was at least written professionally.

    Cons

    Terrible employee relation handling. I have never encountered such unprofessional conduct.

    Advice to Management

    Fire those who have worked with me.


There are newer employer reviews for Sage IT
There are newer employer reviews for Sage IT

See Most Recent

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