Saks Fifth Avenue - Too many captains, not enough chiefs | Glassdoor
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There are newer employer reviews for Saks Fifth Avenue

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"Too many captains, not enough chiefs"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Coordinator in New York, NY
Current Employee - Coordinator in New York, NY
Recommends
Neutral Outlook
Approves of CEO

I have been working at Saks Fifth Avenue full-time (More than a year)

Pros

Flexible, no micro managment. depending on your boss and department.

Cons

Too much office politics, terrible inter-departmental communications

Advice to Management

Don't have 10 directors for the same department

Other Employee Reviews for Saks Fifth Avenue

  1. Helpful (1)

    "sales, mgmt, Visual ,and support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Hackensack, NJ
    Current Employee - Visual Merchandiser in Hackensack, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Saks Fifth Avenue full-time (More than 5 years)

    Pros

    Good name on resume. Everyone knows what it is in fashion industry,, that's about it.
    Better pay in comparison to a Macy's, lord and Taylor, jcpenny
    30% discount, occasional 44%discount
    Stepping stone.

    Cons

    No brand, no personality, no culture... fighting to make sales but not sure how to generate revenue. Confused on whether they want to be Macy's or a high luxury retailer.

    Banking on the name and history of Saks Fifth Ave. not changing with demand and the "new customer"

    Not sure who their customer is.

    Cutting cost by selling low quality private brand merchandise and pricing at high prices just because they feel they can.

    Advice to Management

    Build a culture. Make your associates want to work there. Not that i am Commissioned based, but commissioned Compensation should not be "the only reason they should want to work for Saks." Get inspired by the culture of Apple inc., Nordstrom's, Jcrew, etc...

    Your associates are your front line... They're are the closest to your customer.
    Why is Saks turnover rate for sales associates so high that I can't even learn their names? <how does that build customer loyalty? It's not possible.
     All your sales associates and department managers are unhappy it's hard to work together.


  2. Helpful (3)

    "Not Work/Life Friendly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Antonio, TX
    Current Employee - Sales in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Saks Fifth Avenue full-time

    Pros

    Discount, Help Desk, Cleanliness and Security

    Cons

    Atmosphere is tense due to goals set for failure, the pressure of credit card applications, goals are the same for sales reps. that heve been here 20 years - 6 months. Backstabbing sales people working on commission that makes for a miserable place to be.

    Department Managers do not give the monthly schedule till the end of current month making it highly difficult to plan things such as Dr. appointments, family functions etc.

    Sales people fighting in front of customers over who gets the sale', if another sales rep. goes to management and claims another sales rep. sold to "their", customer......the commission is removed from the original person that did the work and made the sale. This is an unprofessional atmosphere and double standards along with inconsistancy from dress code to policy violations makes for an unpleasant place to walk into. One more thing, if you do not speak Spanish.....you will not get sales.

    Advice to Management

    Training, Training, training, business degree and business management experience, better interviewing regarding structural and behavioral situations.....possibly promote from within but promote someone not popular but someone that actually has proven business, company policies and is unbiased.

There are newer employer reviews for Saks Fifth Avenue
There are newer employer reviews for Saks Fifth Avenue

See Most Recent

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