Sales Focus - Shiny from the outside, not so good on the inside | Glassdoor
There are newer employer reviews for Sales Focus
There are newer employer reviews for Sales Focus

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Helpful (4)

"Shiny from the outside, not so good on the inside"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Inside Sales Agent in Marriottsville, MD
Current Employee - Inside Sales Agent in Marriottsville, MD
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Sales Focus full-time (Less than a year)

Pros

Decent people on the selling side, management about covering their jobs, top heavy on HR leaving no budget for anything else

Cons

Terrible pay, benefits and any kind of job security, people let go by text

Advice to Management

None

Other Employee Reviews for Sales Focus

  1. Helpful (5)

    "You are Just a Number"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Marriottsville, MD
    Former Employee - Human Resources Generalist in Marriottsville, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at Sales Focus full-time

    Pros

    The company culture is one of the good things about working for SFI. The people you get to work with are great. Each month, the HQ staff get together for some sort of potluck lunch, which does allow everyone to get to know each other better.

    Cons

    To management, you are just a number. The company has very high turnover, poor compensation plans, little to no benefits, and no room for advancement. While the culture is great, I would recommend keeping your resume out there. Even when you get outstanding performance reviews, don't trust them. When upper management gets stressed out, they criticize everyone else but themselves. To them, it is always the next person down who is at fault.

    Advice to Management

    Look at yourself first for changes that need to be made. Then look to your staff.


  2. Helpful (3)

    ""Chop Shop" for Human Beings..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marriottsville, MD
    Former Employee - Anonymous Employee in Marriottsville, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Sales Focus full-time (Less than a year)

    Pros

    Opportunities to learn cross-functionally within the company.

    Cons

    This company is toxic.

    The storyline goes something like this: The internal recruiting department lures staff in with the prospect of high commissions, and people leave other jobs to come to work at Sales Focus. New employees start, get very little training and inadequate resources with which to succeed in their positions. Since this is a company that provides sales outsourcing, the clients (many of which have limited or no contact with the employees at Sales Focus) get to call all the shots. They can arbitrarily change commission plans, staffing levels, even request that a Sales Focus employee be removed from their program. The kicker is that if there is no other program for an employee to move to - that employee is terminated. There is so much turnover and pressure on bringing in new employees to back-fill positions, that sometimes the recruiting department purposely OVER STAFFS the programs because so many people never make it through training. Then, if more than they estimated do make it through, you guessed it - they are terminated.

    Their business development team is headed up by a scam artist. The CEO talks a great game - but he is a sales person. There are a few good members of management, but they are so over-worked that they hardly have time to try and address or fix the culture of the company.

    Now let's get to the compensation package. It's non-existent. This company pays way below market. Benefits? Hardly. You won't be there long enough to qualify for benefits as they require a 6 month waiting period for heath and dental. You don't even qualify for any sick leave or vacation for 3 months. No 401(k) for a year.

    Advice to Management

    Stop everything and hire a consultant firm to come in and evaluate how to address he culture of the company, identify management's strengths and weaknesses, and how to retain employees. This has to come from the top down.

There are newer employer reviews for Sales Focus
There are newer employer reviews for Sales Focus

See Most Recent

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