Salesforce - toxic work environment | Glassdoor
Pros
  • "Great work/life balance (Outside of sales it seems)" (in 334 reviews)

  • "Salesforce is a great corporate citizen with their 1-1-1 pledge" (in 131 reviews)

Cons
  • "Work life balance is hard if you don't meet targets" (in 219 reviews)

  • "Being a remote worker can be tough as you are a bit on your own to build relationships in a fast paced environment" (in 87 reviews)

Employee Review

Employee Review

Helpful (15)

"toxic work environment"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director of Engineering in San Francisco, CA
Former Employee - Director of Engineering in San Francisco, CA
Doesn't Recommend
Disapproves of CEO

Pros

Software as a service is a hot space; process is best of breed; excellent technology except for the persistence layer; very good people; interesting work, fantastic location and offices

Cons

incredibly political; upper management shouts a lot; most managers are terrifed to even speak. promotions are based on who you know and how loud you shout rather than how talented you are. very toxic working environment. tremendous focus on the sales automation side, with a bizarre model of hiring more and more salespeople to flog the product, guaranteeing individual salespeople's revenue will be lower; they then fire the lower 10% of all salespeople every three months, so turnover is high and morale is in the toilet. 4000 employees but only 150 engineers; very sales heavy.

Advice to Management

Much less shouting; treat developers and mid level managers more humanely; resolve the broken revenue model of just hire more salespeople as it doesn't work; deliver some truly useful products using the platform technology that are not CRM products, and push revenue from those; purchase other startups and convert them to the platform technology.

Other Employee Reviews

Other Employee Reviews

  1. Helpful (13)

    "Be careful that they follow through on what they promise."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive: Mid Market in San Francisco, CA
    Current Employee - Senior Account Executive: Mid Market in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great software applications and tremendous potential of SaaS.

    Cons

    The territories are treated as though they each have the same sales potential with each having the same quota. Though in reality the territories are not the same and each year the territories get smaller and smaller while the the quota rises. The company is satisfied with having only 55% achieve their quotas and qualify for club because they don't expect 45% of the reps to attain their quotas. So 45% of the reps are set up for failure.

    They also bait and switch territories as a way to attract talent. They make you a job offer for a particular territory only to tell you after you have been hired and left your previous job that your territory has changed...and typically the new territory is not of the same caliber and potential of what was promised.

    Also when a new sales rep joins the company they find that their territory has been cherry picked by several reps on their sales team each having hold outs preventing you from selling into these accounts for up to 90 days. And there is no quota relief for this lost revenue potential.

    Advice to Management

    Listen to your employees. Too much emphasis is spent on managing revenue not people. Try to maintain consistency in the territories as management switches territories too often. I have seen customers have as many as 5 reps calling on them within a year.


  2. "Accelerate your career - high engagement, high productivity, high rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in San Francisco, CA
    Current Employee - Senior Business Analyst in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    My peers - fantastic, energetic, smart people. It's great to be surrounded by co-workers you can learn from. There is the opportunity to get involved in so many different facets of the business and there are so many opportunities for development that it's a great place to accelerate your career trajectory.

    Cons

    It's a very fast-paced culture requiring high-commitment. At times, work-life balance suffers.

    Advice to Management

    Communicate, communicate, communicate. The more we all come together as a group and share information amongst ourselves, the more effective we can all be at our own jobs.

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