Sallie Mae - A job is a job | Glassdoor
There are newer employer reviews for Sallie Mae
There are newer employer reviews for Sallie Mae

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"A job is a job"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Collector in Muncie, IN
Former Employee - Collector in Muncie, IN
No opinion of CEO

Pros

I was an excellent collector. If you can hit goal, you will make alot of money. On the federal side Student Assistance Corporation (SAC) when you hit goal you get $400.00

Cons

You have to spend alot of time there to hit goal. Management wants you to live there because by you hitting your goal they hit theres. They want you to work 55+ hours a week and make you feel bad when you dont.

Advice to Management

Listen to the collectors more. The collectors know what works and dosent. Change the scheduling too. This is one of the few call centers where you work weekends!

Other Employee Reviews for Sallie Mae

  1. Helpful (1)

    "Growing Pains but Settling In"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, DE
    Current Employee - Anonymous Employee in Newark, DE
    Approves of CEO

    Pros

    Smart co-workers who are dedicated even when the environment has been tough. People are very creative in problem-solving and I really enjoy my co-workers. It's actually a really nice work environment. People who work at Sallie Mae are dedicated and want to succeed. With the right direction from senior management, there is a good chance for long-term growth and stability.

    Cons

    Lots of cuts in the last 2 years. Budget and people have been slashed to the point where the organization is very lean. It is hard when you don't know when the next cut is coming and what it will mean.

    Advice to Management

    The CEO is more of a visionary and has taken the company through some great and tough times. The President/COO lacks this vision and lacks leadership skills to truly run a company (rather than manage its finances). Worry that our heir-apparent to the CEO is not the right fit for the job.


  2. "Always waiting to get severed."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Fishers, IN
    Former Employee - Sales Executive in Fishers, IN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are no good reasons

    Cons

    If you do well and make more money you will be severed

    Advice to Management

    Get new managers


There are newer employer reviews for Sallie Mae
There are newer employer reviews for Sallie Mae

See Most Recent

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