Sallie Mae - was well compensated but not enough to deal with poor management. | Glassdoor
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There are newer employer reviews for Sallie Mae

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"was well compensated but not enough to deal with poor management."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
No opinion of CEO

Pros

Solid base pay and benefits

Cons

Once things started going badly in the student loan industry, the best of the management team left or was fired. The remaining leadership did very little to foster teamwork between selling teams or salvage morale as sales were lost.

Advice to Management

look at your management team and get rid of the good ole boys and girls

Other Employee Reviews for Sallie Mae

  1. "Learn the business and then move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    No opinion of CEO

    Pros

    It was a good place to work if you wanted to learn the business they usually gave paid training for every position, also if you're strapped for income because it was easy to be hired as a seasonal.

    Cons

    What didn't like was being hired as a seasonal employee, I understand why did this because it gave you opportunity to learn the business, without them having to pay you benefits right away which saved them income. But it didn't make sense to let someone go when you have already spent the money to train them, and then call them back again if they didn't become a permanent staff and spend the money again to train them. The pay also wasn't comparable with what other companies who were in the same industry were offering.

    Advice to Management

    My advice is they should consider hiring people permanently with a probation period, if they didn't make the grade after the probation period then let them go.


  2. "Good place to start in a professional work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Killeen, TX
    Former Employee - Customer Service Representative in Killeen, TX
    Recommends
    No opinion of CEO

    Pros

    Good professional work environment, onsite gym and cafeteria. very supportive of education as long as it does not interfer with work. Lots of employer sponsored moral type events. They do hire seasonal employees so its a good job for a college student. Pay was decent as seasonal. $10 hr.

    Cons

    Its a call center so it can be unpredictable work hours. Shift bids based on attendance and performace which can be downside if you are a newbie. Most people are locked to set hours for 6 month periods of time until next shift bid which is done based on attendance, performance and ranking with peers.

    Advice to Management

    None I was pleased

There are newer employer reviews for Sallie Mae
There are newer employer reviews for Sallie Mae

See Most Recent

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