Sallie Mae - Overall Sallie Mae is not a bad place to work | Glassdoor
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There are newer employer reviews for Sallie Mae

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"Overall Sallie Mae is not a bad place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Collector in Indianapolis, IN
Current Employee - Collector in Indianapolis, IN
Recommends
Approves of CEO

Pros

Compared to most jobs the hourly rate is really good and collectors have the potential to make decent money if you don't mind working lots of overtime. Management is easy to talk too, are understanding, and flexible. Work environment is casual.

Cons

Have to work a lot of overtime to meet quotas. The company likes changes every month there is something new and they like to change how we do things. One month they want a task done one way and the next month they will want something completely different.

Advice to Management

Stop hovering so much and trust employees.

Other Employee Reviews for Sallie Mae

  1. "Collector"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector in Las Vegas, NV
    Current Employee - Collector in Las Vegas, NV
    Disapproves of CEO

    Pros

    opportunity to make money if the effort is put forth

    Cons

    Select regulation and high compensation leads to compliance violations that are not readily addressed. If management treated everyone fairly, more effort would be displayed by employees.

    Advice to Management

    The leadership is scattered in many directions. There are too many moving parts making it difficult for management to understand what is the profit diriver for the company.


  2. "Good place to start in a professional work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Killeen, TX
    Former Employee - Customer Service Representative in Killeen, TX
    Recommends
    No opinion of CEO

    Pros

    Good professional work environment, onsite gym and cafeteria. very supportive of education as long as it does not interfer with work. Lots of employer sponsored moral type events. They do hire seasonal employees so its a good job for a college student. Pay was decent as seasonal. $10 hr.

    Cons

    Its a call center so it can be unpredictable work hours. Shift bids based on attendance and performace which can be downside if you are a newbie. Most people are locked to set hours for 6 month periods of time until next shift bid which is done based on attendance, performance and ranking with peers.

    Advice to Management

    None I was pleased


There are newer employer reviews for Sallie Mae
There are newer employer reviews for Sallie Mae

See Most Recent

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