Sam's Club - Cashiers are pressured to lie and not care; DISGUSTED with store manager's attitude | Glassdoor
There are newer employer reviews for Sam's Club
There are newer employer reviews for Sam's Club

See Most Recent

Helpful (1)

"Cashiers are pressured to lie and not care; DISGUSTED with store manager's attitude"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier in City of Industry, CA
Former Employee - Cashier in City of Industry, CA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Sam's Club full-time (Less than a year)

Pros

Pretty good pay
Very flexible hours
Very friendly supervisors
Very friendly co-workers (for the most part)

Cons

Crazy quotas for selling Plus Memberships (which are an absolute scam).
If you're okay with making a living misleading people and selling them worthless garbage, then you may not think of this as a negative point.

Store manager had absolutely NO integrity whatsoever; I was told (in these exact words) "Your job isn't to care about customers. Your job is to sell Plus Memberships."
It's very rare that I am so disgusted with another human being--I quit my job immediately after I saw that I could not make an honest living working there.

Advice to Management

If you're going to demand outrageous quotas for something that customers pay up to $60 EXTRA for, then make sure it's actually worth something.

My advice to anyone thinking of applying as a cashier:
If you're going to sell Plus Memberships, do NOT read the fine print on the backside of the little pamphlets!! You will quickly discover how worthless it is, and therefore, be unable to do your job!
If you're okay with ripping people off as part of your job, then do yourself a favor and remain oblivious to what you're actually selling.

Other Employee Reviews for Sam's Club

  1. Helpful (2)

    "Okay place to work, but don't make a career out of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in La Habra, CA
    Current Employee - Cashier in La Habra, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    Great people to work with.
    Management really listens to you and tries to help you.
    Flexible scheduling and good hours.
    Pay above minimum wage.

    Cons

    They are always moving items, so when members ask you where something is you lead them in the wrong direction.
    There is too much stress on renewals, plus upgrades, and credit. There is no such thing as a cashier anymore it seems. We are all pretty much sales associates.


  2. Helpful (1)

    "Favoritism!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Produce Worker in Raleigh, NC
    Current Employee - Produce Worker in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (More than a year)

    Pros

    Good if you are married or involved with management.

    Cons

    optimized schedules,favoritism,lack of respect for the employee

    Advice to Management

    your employees are not idiots

There are newer employer reviews for Sam's Club
There are newer employer reviews for Sam's Club

See Most Recent

Work at Sam's Club? Share Your Experiences

Sam's Club
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or