Sam's Club - Unprofessional work environment | Glassdoor
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There are newer employer reviews for Sam's Club

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"Unprofessional work environment"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cashier in Katy, TX
Current Employee - Cashier in Katy, TX
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Sam's Club part-time (Less than a year)

Pros

Pay was competitive, flexible schedule

Cons

Sam's require cashiers to become salesman, which is totally insane. If a cashier doesn't sell 5 pluses and renewals per day, they will get fired, no matter how good of a cashier they are.

Advice to Management

Hire separate marketing are salesmen to sell pluses and renewals.

Other Employee Reviews for Sam's Club

  1. Helpful (1)

    "Very, very disappointed in the environment of harassment that goes on inside this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Lincoln, NE
    Current Employee - Cashier in Lincoln, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    From a distant view Sams is a very good place to work with many opportunities to grow. They have a lot of training they have you do to get you started and on the same page covering a variety of topics that are industry related. This job involves a lot of standing on your feet and walking on cement floors. Good for people who want to move about in their jobs. There are yearly bonuses given out to the employees, which is very nice too.

    Cons

    This is not a healthy place to work unless you love to gossip and tear other people down behind their backs. The bullies are in charge here and they are in the top levels of this organization on down. Many of them have been in this facility for years and aren't going anywhere. Anyone wanting to move upward has to navigate this hostile gang - be just like them or pretend to be. It is a VERY stressful and harassing environment causing a high turnover rate. The mean-spirited attitudes and treatments are, ironically enough, completely against Sams Club policies. They do not fear reprisals or sanctions due to their alliances, which protect them and they cover for each other. Confidences are not kept by management regarding personal information, it is disseminated to the masses (associates/friends/family). All work schedules are posted in the break room so everyone knows when you will be on shift for the next 3 weeks. Lower associates are worked like robots while supervisors/management stand around laughing and talking (not work related business). There is no one to make them do their jobs as they should, while they can nitpick associates past the point of harassment with immunity. Management/Supervisors also have a tendency to give directions to associates not assigned to them as though they have authority over every "lesser" associate. Try having a group full of "bosses" directing you (often contradicting one another) and see how you like it. The environment has the feel of insanity to it especially when supervisors won't stay on the same page due to power struggles they can have with each other (for future career goals) and associates get stuck in the middle of them. Communication is a problem here too. They do not communicate well to everyone. Some associates have some information, others have other information and it is rare we all have all the information to do our jobs (events, sales, etc.). Ridiculous and very unprofessional.

    Advice to Management

    Follow the CBLs diligently. Please just DO YOUR JOBS and stop playing games with associates and each other. Behave at all times as if you were being watched by the CEO in HQ. Unfortunately there are too many unethical and downright rude people making it into management due to the alliances they make with other rude and unethical people. Management is to be the EXAMPLE to be followed but unfortunately many are behaving outrageously. They have no fear of reprisals due to their alliances. The Management here do not walk the walk, but they LOVE to talk the talk. Many in Management here just do not have the character the leadership positions need. When Management is so base and corrupt, what hope is there? I believe hope can only come from HQ spying (not letting anyone in these facilities know they're closely watching individuals) on Nebraska's inner workings and ferret out the truly bad eggs (they are the ones who would seem the most charming when interviewed), and set this organization right. I really hope Management here is secretly monitored in the future. They deserve it. Some deserve to lose their careers over how they have mismanaged and mistreated/harassed the very associates they are to lead.


  2. "Good management and company ethics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Business Marketing Representative in Woodbridge, VA
    Former Employee - New Business Marketing Representative in Woodbridge, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sam's Club full-time (Less than a year)

    Pros

    -constant guidance by managers (coaches) and lots of them, usually.
    -meetings to raise morale
    -open door policy meetings
    -small bonuses depending on Plus Membership numbers
    -good benefits

    Cons

    Low pay for hourly jobs, Costco has a higher minimum

    Advice to Management

    With open door policy, it's done in front of everyone, thus some people might not speak their mind. Hand out little notes to everyone, have them write a suggestion or something they think needs fixing and see how effective your open door policy becomes!

There are newer employer reviews for Sam's Club
There are newer employer reviews for Sam's Club

See Most Recent

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