Samsung Research America - Heartless company making 3rd world quality, derivative products | Glassdoor
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There are newer employer reviews for Samsung Research America

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Helpful (14)

"Heartless company making 3rd world quality, derivative products"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Staff in San Jose, CA
Former Employee - Staff in San Jose, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Samsung Research America full-time (More than 5 years)

Pros

Medical benefits, business travels, and not much else really

Cons

The following are the negative aspects that are commonly experienced when working at Samsung:

• Korean management, who were sent to the U.S. from Samsung Corp. in Korea, makes all of the decisions.
• Non-Korean managers and employees are put in place to keep up an "American" appearance.
• Management will favor ethnically and culturally Korean employees.
• Culturally Korean employees will have work-related conversations in Korean in front of non-Korean co-workers.
• Majority of managers are severely incompetent and have very little skill or expertise.
• Working style emulates the military (probably Korean military).
• At Samsung, female workers are second class citizens who need to feign traditional, submissive roles. Sometimes, they literally walk behind the male employees, especially if they are culturally Korean.
• Employees work very hard to "compete" by analyzing competitor's products & features.
• Compensation will be below par when compared to competing companies, unless you were an A level employee at the competing company, i.e. A, F, G, & N, who Samsung would like to poach in the area.

If you are currently working for one of the top tier companies, please be well advised and make a better choice for your career.

Advice to Management

Please happily march along while Samsung declines worldwide.

Other Employee Reviews for Samsung Research America

  1. Helpful (16)

    "Poor management + Demoralizing workplace = Designers' graveyard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in San Jose, CA
    Former Employee - Designer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Samsung Research America full-time

    Pros

    Competitive pay, job security (no lay off), subsidize lunch

    Cons

    Poor benefits, no stock options, little vacation, poor management, demoralizing environment, big egos, terrible infrastructure (poor IT support, ineffective internal processes etc.)

    If you’re a talented designer, or a designer with any integrity, Samsung’s UX Center is not for you, unless you join the right lab. Some UX labs have deceiving titles, where "innovation" is completely overrated. Lab director (or Manager) is incompetent, with absolutely no idea how to run an effective UX team. Full blown office politics, where people fight a lot to get attention. There is no collaboration within even a small team, and the manager is too incompetent to resolve any conflicts. The management level is eager to please our Korea HQ, but constantly fails to convince. The only thing this lab director cares about is the number of patents filed, so he can look good and receive his year-end bonus.

    Full-blown favoritism is in constant display. Some Sr. level designers don’t even have any design background, nor do they design anything. But the management will always protect them while other team members are sacrificed instead.

    Designers are treated like tools within the lab, even when they are the most pivotal role in the design lab. Here are some tips I learned to survive in Samsung’s UXC: 1. Please your manager, do not challenge them. 2. Always remember your manager can be a jealous animal (who'll be threatened if you outshine them in front of other VPs from HQ or the Center) 3. Forget about HR, they’re utterly useless and will never be on your side 4. Learn how to deal with big egos 5. Learn how to be happy in an extremely demotivating environment.

    Advice to Management

    Make effective decisions, even if it means taking out certain toxic employees who are detrimental to the operations of the entire team. Bring in a motivating and humble UX leader who understands design and turn this around. Give all employees a voice and listen to them. Allow employees to give performance reviews to their managers. STEP UP and value your designers so the UX lab can be truly "innovative".


  2. "Excellent Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Contractor - Associate Analyst in San Jose, CA
    Former Contractor - Associate Analyst in San Jose, CA
    Recommends
    Positive Outlook

    I worked at Samsung Research America as a contractor (Less than a year)

    Pros

    This was a great opportunity to get to know overall market and technology trend that are going on currently. Also, experienced senior colleagues were helpful in helping me out to learn skills.

    Cons

    I worked as a contractor so I did not receive any compensation packages, healthcare benefits, or paid vacation.

There are newer employer reviews for Samsung Research America
There are newer employer reviews for Samsung Research America

See Most Recent

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