Santander - Rate a Company | Glassdoor
  1. "Rate a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Specialist in Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time for less than a year

    Pros

    Great benefits and schedule, the training time is great also !

    Cons

    Should have one main system to view accounts.

    Advice to Management

    Monthly feedback would be great, good or bad.

    Santander2019-04-08
  1. "Simple, fair and personal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time for more than 5 years

    Pros

    Always looking for ways to improve the customer experience. Management has greatly improved employee training programs. Good pay, excellent incentive package, good benefits. Competitive product offerings.

    Cons

    While consumer customer facing tech is state of the art, the working tech for employees to use is a work in progress. Many departments are lightly staffed making it difficult to manage PTO needs with coverage needs.

    Advice to Management

    Focus on tech and process efficiency. Employees can feel the respect. We need to step up our game in the business arena. Our account offerings are great but the field needs to be better trained on the ancillaries so we can teach our clients how to use the great tools available to them.

    Santander2019-04-26
  2. "A Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Lancaster, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time for more than 8 years

    Pros

    I feel valued and respected

    Cons

    There is raely enough time in the day to get things done, but I love being busy

    Santander2019-06-15

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