Satmetrix - Terrific opportunity to work for the Net Promoter Company! | Glassdoor
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There are newer employer reviews for Satmetrix

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"Terrific opportunity to work for the Net Promoter Company!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager in San Mateo, CA
Current Employee - Account Manager in San Mateo, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Satmetrix full-time (Less than a year)

Pros

Satmetrix offers an exciting, customer centric solution utilizing a SaaS platform. The company fosters an environment of openness and collaboration and values feedback from employees at every level.

Cons

Should offer more formal training and guidance for new hires.

Advice to Management

Continue to focus on our customers feedback making changes that will enhance and enrich their experience.

Other Employee Reviews for Satmetrix

  1. "Helps you make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior UI Designer in San Mateo, CA
    Current Employee - Senior UI Designer in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Satmetrix full-time (More than 5 years)

    Pros

    I really enjoy working at Satmetrix. I have been working here for the
    last 6 years and feel each and every step we have evolved to become
    a better company. The new management has taken very good care of
    its employees and hard work is well appreciated and rewarded.
    There is lot of room for growth, ideas are well accepted and well received.
    People are really friendly and approachable. It’s a great place to work.
    Satmetrix makes me feel I want to make a difference in my customer’s life
    and make the world a better place for them to live in.

    Cons

    I only wished we had another office in the Bay Area, say Pleasanton, CA


  2. "Great experience at a company at the leading edge of customer experience, social media and NPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Satmetrix full-time (More than 3 years)

    Pros

    Brand and product leadership of NPS in the market and on top of that the company now has launched SparkScore, the social media net promoter score that is truly differentiated and unique in the market. Already making tremendous progress on the mid-market with NPS Go+ and poised for rapid growth. The company has the right components (people, technology, customers) in place to make it happen.

    Cons

    Long history in the market with an older business model that was hard to scale, but is not being adapted to the new model.

    Advice to Management

    Stay focused and put the right folks on the right jobs to increase likelihood of success of big bets.

There are newer employer reviews for Satmetrix
There are newer employer reviews for Satmetrix

See Most Recent

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