Satmetrix - Things are looking up.... | Glassdoor
There are newer employer reviews for Satmetrix
There are newer employer reviews for Satmetrix

See Most Recent

"Things are looking up...."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Positive Outlook
Approves of CEO

I worked at Satmetrix full-time

Pros

A great chance to work with a group of talented people who are passionate about customer experience and invented Net Promoter! The newer packaged products on the Xperience platform are making a good impact on the SMB market which is a growth area for Satmetrix. The new Social Media product (SparkScore) is getting a lot of interest from the press, clients and prospects alike.

Cons

Historical delays to the delivery of the new Xperience platform put Satmetrix behind it's competitors for a while. Although the team have made huge strides in this area over the last year this had a big impact on staff, the company and it's customers.

Advice to Management

Subject Matter Expertise in customer-facing teams is important, even in the new SME market, you need to beef this up again. Focus on executing flawlessly.

Other Employee Reviews for Satmetrix

  1. "What a transformation in last 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Satmetrix full-time (More than a year)

    Pros

    Great team
    Nice product
    If you are enthusiastic, then sky is the limit
    Great leadership

    Cons

    nothing much as of now

    Advice to Management

    Need to work on long term strategy


  2. "Tremendous progress last one year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Satmetrix full-time (More than a year)

    Pros

    Much better product, terrific team of enthusiastic people. Great leadership. More than 75+ customers live on Xperience last one year. Company poised for growth.

    Cons

    No cons as I see it.

There are newer employer reviews for Satmetrix
There are newer employer reviews for Satmetrix

See Most Recent

Work at Satmetrix? Share Your Experiences

Satmetrix
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or