Satori Software - Small company but big company problems. | Glassdoor
There are newer employer reviews for Satori Software
There are newer employer reviews for Satori Software

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"Small company but big company problems."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Development Representative in Seattle, WA
Former Employee - Account Development Representative in Seattle, WA
Recommends
Neutral Outlook
Approves of CEO

I worked at Satori Software full-time (More than a year)

Pros

Small companies give you a unique opportunity to leverage your skills for better than average pay. In my experience it was relatively easy to pitch a case for why I should be paid more and succeed. Recognizing success is also easier in one sense because you can clearly affect the bottom line. However, in small companies sometimes there isn't enough competition to make the stand-out employees actually stand out.

Cons

It is critical in a small company to have the support of your direct manager. I have seen people hired and fired based solely on connections up the ladder, not based off of performance or skill.

Advice to Management

Level the playing field and evaluate all your employees equally. Stop letting personal biases get in the way of retaining top talent.

Other Employee Reviews for Satori Software

  1. "Lost potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are some very smart people working here; nice coworkers, casual culture, flexible work schedule; downtown location, free ORCA card, onsite gym, and financially doing great.

    Cons

    Not investing in employees' growth or career development, unless you're in certain departments that get anything they want. Double standards. Resistance to change and new ideas, again unless you're one of the favorites. Part of the problem seems to be the parent company in Europe restricting how much profit can be spent to grow the company. As a result, the once-good morale is slipping.

    Advice to Management

    Value all of your employees and invest in all of them, not just a few. Pay attention to the requests and take their stress seriously (especially tech support, which is understaffed). Take to heart the company value that happy employees lead to happy customers. I don't think this is given any serious consideration by leadership.


  2. "YOU control how far you go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Satori Software full-time (More than 3 years)

    Pros

    The organization is relatively "flat", and communication lines are open across all departments and all levels. The executive team is super-accessible. Compensation is competitive in the market, although if you're in tech and want to make oodles of money, you're probably more likely to look at Google or Amazon. Work-life balance is passionately protected.

    Cons

    The company, while having been around a long time (30 years?), is still pretty small, and despite its age, has rather immature processes in all departments. This could be seen as a pro though, since an opportunity to make positive impacts on efficiency and bottom line through tiny actions will cross your desk every single day. The biggest negative? The industry - mailing. The future of postal entities around the world is uncertain, and development is at the mercy of regulatory changes with fixed deadlines. The company is also acquiring other technologies and companies to stay competitive in the shrinking mailing market, which causes churn while the company assimilates new people, processes and technology. None of this is insurmountable, but it does make for a lot of moving parts. I have heard some people complain about having too much work or feeling like they don't have power to change things. However, while I feel like I have more work than I can deliver right now, that situation exists because I signed up for it myself, and my senior management has always responded to my concrete requests for assistance - I feel that I'm in control of where I take my career.

    Advice to Management

    Continue to grow the company, carefully though, thinking through the hidden costs of an acquisition, not just the check we have to write to purchase it. Encourage employees to focus not just on how we can earn more revenue or cut costs, but also how we can operate better as a company. Challenge all of us to look critically at our status quo, and don't let us accept "because that's how we have always done things" as a valid answer for why we do something that may or may not be relevant in today's environment.

There are newer employer reviews for Satori Software
There are newer employer reviews for Satori Software

See Most Recent

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