The Honest review out the fake ones - Customer Success Manager Scrut Automation Employee Review

1.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

- Can learn iformatioon security as well along with CSM role - Can expertise in Google Docs

Cons

- 24*7 working shifts with no break - need to work on weekends and public holidays - No work life balance - No incentives or bonuses provided to employees - Very few people in organisation for handing many projects

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Scrut Automation Response
7mo
Spaceship with 10 people is poetic — and we’re fixing it. We’re hiring more, redistributing workloads, and making recognition and appreciation more visible across all levels.

Explore other reviews about Scrut Automation

5.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

-Competitive pay -Room for growth -Engaged management

Cons

-Start-up hours -Things are a work in progress, but it gives you lots of opportunities to show iniciative in problem-solving for the company.

1.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. WFH

Cons

During my time at Scrut Automation, I found the work environment to be stressful due to a lack of clear direction from leadership. There was frequent disagreement on the best approach to grow the business, which created confusion and inconsistency. Despite attending trade shows and other outreach efforts, we struggled to generate genuine customer interest in the product. The sales quotas were unrealistic given the market response, adding additional pressure to an already tense atmosphere. If you're considering a role here, be prepared for a fast-paced and demanding culture with high expectations and limited support.

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Scrut Automation Response
7mo
Thanks for the insight. North America expansion is now backed by clearer strategy, realistic goals, and regional support, so teams know the direction, expectations, and resources to succeed.
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