Sea Island - Sea Island is the best place to work in the Golden Isles area. | Glassdoor
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There are newer employer reviews for Sea Island

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Helpful (1)

"Sea Island is the best place to work in the Golden Isles area."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Sea Island, GA
Former Employee - Server in Sea Island, GA
Recommends
Approves of CEO

Pros

1. The pay. I easily made $200 a night in the summer, sometimes much more. No tipping out, bussers and hostesses are actually paid well at $10 an hour.

2. The atmosphere. It's much different waiting on rich people than waiting on the general public. It's hard to describe, but they know how to be served. You don't have to micromanage tables and guess at what people want. It's structured and elegant and clearly laid out. The employees know what to do, and the guests know what to expect.

3. The company's philosophy. "We serve our members, our guests, and each other with warm hospitality that is gracious, uncomplicated, individualized and from the heart". And they mean it. It's not just some trite thing to say.

4. Bill Jones III is a great guy, and very down-to-earth.

Cons

1. Too many cooks spoil the broth. There are managers for EVERYTHING. Managers to manage managers' managers. Managers to manage the managerial communication from FOH managers and BOH managers. Managers, managers everywhere but ne'er a spine to be seen.

Seriously, there was a lack of communication between shifts and managers.

2. Part-time/full-time policies and scheduling practices. Many a person was hired full-time with benefits, and was then not given enough hours to maintain full-time status, so they lost their benefits (along with having smaller paychecks) through no fault of their own.

In fact, some bussers were promoted to servers and given full-time hours even though there were servers who had lost their full-time benefits. Not cool.

3. The realities of wealthy people. 95% are the nicest, loveliest, most delightful people you'll ever wait on. They're patient, calm, and kind. The other 5%, however... WOW. Monsters.

4. Because it's a resort hotel atmosphere, people come there for holidays. So don't ever expect to have any holiday off. Ever.

Advice to Management

My advice would be to change your policies regarding full time status. If the employee hasn't done anything to warrant discipline, then managers should be required to do their jobs efficiently enough that full time people get their hours. That means stop overhiring - if you have enough full-time people for winter, don't hire more full time people in the summer because everyone will then be in trouble the next winter.

And for pity's sake, have managers communicate with each other better.

Other Employee Reviews for Sea Island

  1. "Good company morals"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sea Island part-time

    Pros

    Great people, great guests (most of the time), everyone acts as one big family. Working at a place like Sea Island really is like working at paradise (most of the time).

    Cons

    Easy to be overlooked in the workplace. With so many guests and employees at the same time it's easy to feel undervalued.

    Advice to Management

    Show a greater appreciation to employees on a day to day basis. I understand the guest is always right but do not make the employee feel undervalued.


  2. "General manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Beautiful location and a fantastic learning experience.

    Cons

    Extreme hours and no work/life balance. Not for family oriented staff.

    Advice to Management

    Do not expect staff to devote every breathing moment to work.

There are newer employer reviews for Sea Island
There are newer employer reviews for Sea Island

See Most Recent

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