Sears - I was there a long time and unless you become a manager ther is little room to move up | Glassdoor
There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

"I was there a long time and unless you become a manager ther is little room to move up"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate
Current Employee - Sales Associate
No opinion of CEO

Pros

Good place to work wile going to school. Can be flexible with hours

Cons

No insurance for part time employees

Advice to Management

better get with the times qucik

Other Employee Reviews for Sears

  1. "I just started but I think the future is bright!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Able to help customers solve there problems,

    Cons

    Sears is going through restructuring and the time ahead is a bit uncertain.


  2. Helpful (2)

    "Extremely Poor Management Structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Customers
    Decent pay
    Discount on merchandise
    Nothing else

    Cons

    Way too many to list but here goes:
    Shopping recaps, shopping recaps, shopping recaps, .... (need I say more)
    Commission structure changes many times a year
    Commission rates change many times a year
    Team environment is non-existent
    Policy change communication is non-existent

    Advice to Management

    Stop the shopping recap and credit application harrassment. Actually visit your stores and see what is going on without telling the store that your are visiting. I could care less what your skewed CSAT customer satisfaction survey results state, your stores do not provide good customer service. I have witnessed my store manager walk past a cash wrap with many people in line and only one cashier many times and call for assistance. Shouldn't this MANAGER assist customers until assistance arrives???
    Monitor your district managers better. They threaten people with their jobs every day and constantly harrass, and bully associates and management and many times don't even introduce themselves.
    Sears needs to clean house with all of it's management and get back to focusing on customer service. When they realize what this truely entails then and only then will they thrive.


There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

Work at Sears? Share Your Experiences

Sears
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or