Sears - A comfort company, | Glassdoor

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There are newer employer reviews for Sears
There are newer employer reviews for Sears

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"A comfort company,"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Zanesville, OH
Former Employee - Manager in Zanesville, OH
Recommends
Neutral Outlook

I worked at Sears full-time (More than a year)

Pros

Sells great product and provides thorough training to it's employees.

Cons

Clothing seems to be falling behind the times.

Advice to Management

Take care of your team and learn the jobs you expect them to learn. Working with your team provides a strong bond within the team creating success - however, consistancy must be firm across the board.

Other Employee Reviews for Sears

  1. Helpful (1)

    "Too many metrics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Carson, CA
    Current Employee - Sales Associate in Carson, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears part-time (Less than a year)

    Pros

    Pay could be worse, base rate plus commission. People working there were great and most customers were friendly.

    Cons

    Too many metrics. As a salesman I was graded on my sales per hour, my add on sales, the two different types of warranties, my credit card applications, my rewards program sign ups, my installation rate, my customer surveys and my online order totals. Weirdly, my sales per hour was never talked about much.

    Advice to Management

    Focus less on metrics and more on customer service. The only advantage we have over Walmart and Target is customer service, not prices. Focus on employing the best at customer service and sales per hour (if sales) and the company may have more business.


  2. "Don't have clear direction where they want to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Hoffman Estates, IL
    Current Employee - Senior Financial Analyst in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    Not good company to work for

    Cons

    Long working hrs and don't appreciate their employees

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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