Sears - A comfort company, | Glassdoor
There are newer employer reviews for Sears
There are newer employer reviews for Sears

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"A comfort company,"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Zanesville, OH
Former Employee - Manager in Zanesville, OH
Recommends
Neutral Outlook

I worked at Sears full-time (More than a year)

Pros

Sells great product and provides thorough training to it's employees.

Cons

Clothing seems to be falling behind the times.

Advice to Management

Take care of your team and learn the jobs you expect them to learn. Working with your team provides a strong bond within the team creating success - however, consistancy must be firm across the board.

Other Employee Reviews for Sears

  1. Helpful (1)

    "Too many metrics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Carson, CA
    Current Employee - Sales Associate in Carson, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears part-time (Less than a year)

    Pros

    Pay could be worse, base rate plus commission. People working there were great and most customers were friendly.

    Cons

    Too many metrics. As a salesman I was graded on my sales per hour, my add on sales, the two different types of warranties, my credit card applications, my rewards program sign ups, my installation rate, my customer surveys and my online order totals. Weirdly, my sales per hour was never talked about much.

    Advice to Management

    Focus less on metrics and more on customer service. The only advantage we have over Walmart and Target is customer service, not prices. Focus on employing the best at customer service and sales per hour (if sales) and the company may have more business.


  2. "Horrible experience I've ever had."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Studio Associate in Brooklyn, NY
    Current Employee - Studio Associate in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sears part-time (Less than a year)

    Pros

    You get hour breaks, if it's not the holiday season. It usually goes down to half an hr to none at all.

    Cons

    Disorganized, half of the time management doesn't even know what they are doing, unprofessional. Which makes it worst on the customers, resulting in them having a bad experience

    Advice to Management

    Choose professional management and studio associates.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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