Sears - I'm lucky to work in the department with a good manager | Glassdoor
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There are newer employer reviews for Sears

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"I'm lucky to work in the department with a good manager"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Footwear MCA
Current Employee - Footwear MCA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Sears part-time (More than a year)

Pros

As an mca I get to assist customers and organize the department, two things I enjoy. Most who come to sears expect bad service and it's surprising to them when they are proved wrong. Good pay, and my co-workers are always willing to help other employees and customers, its a nice environment.

Cons

Some managers do not seem qualified for their job and like to micro-manage outside of their department. Hours get cut very often (I'm lucky if I have over 20) and schedules change every week.

Advice to Management

Take a look at the way some managers do their job, they are not good examples nor are they fair to employees.

Other Employee Reviews for Sears

  1. Helpful (2)

    "Mismanaged and Going Downhill Fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than 3 years)

    Pros

    It's a paycheck, but there is better.

    Cons

    They try their best to own you--even as an hourly.

    Advice to Management

    Get back to being a retail company--not a hedge fund.


  2. Helpful (1)

    "Formerly a great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 10 years)

    Pros

    Sears has very good benefits for a retail organization and had a very good management team.

    Cons

    Sears and Kmart have lost their edge and identity as the nation's leading retailer and seems to be foundering to find their place in the retail world.

    Advice to Management

    Focus on the company's strengths and return to them as the centerpiece of the ratil format rather than trying to focus on fashions and fitting into the mall concept. Stop selling off the brands that were developed and unique to Sears/Kmart, its allowing your customers to stay out of your stores when buying Craftsman and Kenmore products.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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