Sears - Good Company | Glassdoor
There are newer employer reviews for Sears
There are newer employer reviews for Sears

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Helpful (1)

"Good Company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cashier in Fresno, CA
Current Employee - Cashier in Fresno, CA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Sears part-time (Less than a year)

Pros

Great coworkers
Variety of products
Flexible hours
Decent break and lunch durations

Cons

Hours are based on the sole decision of customers on whether or not they would like to apply for a sears credit card with you.
Managers sometimes never answer the phones for customer service.
Hard to contact cashier leader while not at work for schedule adjustment.
Asking for days off or for hour adjustments will make them drop your hours.

Advice to Management

Hours should be spread somewhat equally throughout the employees instead of giving them hours based on whether or not customers want a sears card or not.

Other Employee Reviews for Sears

  1. Helpful (2)

    "Very poorly run corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Chicago, IL
    Former Employee - District Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 5 years)

    Pros

    A long-run company that can offer some good business experience both at corporate and in the field. The company has a large footprint that can help with future job or business connections

    Cons

    Pretty much everything. Top heavy management that is out of touch with what is really happening in the real world. The ivory tower management is more driven but profit margins then making customers their priority. Many employees are treated disdainfully; way to many cons to list here....

    Advice to Management

    Ed Lampert...this is not a hedge fund...Sears is a retail merchandiser..customer satisfaction is #1.


  2. "Good people. Stable employment. Excellent place to start a retail management career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Fort Walton Beach, FL
    Former Employee - Sales Manager in Fort Walton Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sears full-time (More than a year)

    Pros

    District management was great. Good training program for new managers. They offer one-on-one and group training for all sales manager. Good support network from other managers in the district.

    Cons

    None really, other than the pay; but that's to be expected in retail.
    Company rules about advertising based on proximity of Parts and Repair Centers to Retail Store made it hard to draw in customers. All advertising was either national or word of mouth. I believe this greatly contributed to the closing of the store.

    Advice to Management

    Either change the rules about advertising, or aggressively pursue moving small Parts Centers outside the exclusionary zone.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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