Sears - Great training ground for first jobs! | Glassdoor
There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

"Great training ground for first jobs!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Brand Central/Appliance Select
Current Employee - Brand Central/Appliance Select
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Sears full-time (More than 10 years)

Pros

Great training ground! They offer extensive sales, customer service & product training.

Cons

They will hire someone with a History degree to manage a clothing department who had no experience in retail, management, or sears, before they will consider someone with 10+ years with them.

Advice to Management

The opportunities for advancement within were not there. It was not even encouraged let alone offered. I left the company after 13 years of Brand Central and Appliance Select. When the company sets a goal so achievable that the top producers can't reach, you are telling them that they are unimportant to you. There should be more recognition than just an employee of the month for the best letter sent in by a customer. Many times I would even do things like go to an old ladies home on my own hours and assemble a stereo cabinet or program a remote. Managers should be noticing outrageous customer service. I was often charged with upset clients and other responsibilities by my manager because she knew I was good and she trusted me. Yet in 10 years in Brand Central I received one customer service award. 1987-1999 Store Management in my first 10 years was not inspiring. They were not really friendly, didn't try to "know you" , were unfair. I loved my department managers.

Other Employee Reviews for Sears

  1. Helpful (1)

    "My experience was good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Cleveland, OH
    Former Employee - Sales Representative in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears full-time (More than a year)

    Pros

    Good system, they will train you. you will learn a good system. the system once learned is the best in the industry. if you follow it you will make money

    Cons

    Lots of driving. If you dont mind taking the scenic route then this is the job for you. Leave your SUV at home

    Advice to Management

    Cleveland management knows their stuff. Keep up the good work


  2. "I like helping customers with their needs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Poughkeepsie, NY
    Former Employee - Customer Service Representative in Poughkeepsie, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sears full-time (More than 8 years)

    Pros

    Flexible schedule, decent commission, ok pay.

    Cons

    Favoritism at times, can be frustrating.

    Advice to Management

    Treat everyone equally.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

Work at Sears? Share Your Experiences

Sears
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or