Sears - Micro managing based on rank and yank | Glassdoor
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There are newer employer reviews for Sears

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Helpful (1)

"Micro managing based on rank and yank"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Consultant in San Diego, CA
Former Employee - Sales Consultant in San Diego, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Sears part-time (More than 5 years)

Pros

Generous commission structure if you are part time. Remember that if you're coming in as a full commission salesperson it will be up to you to solve issues and make up for negative experiences with delivery, installation, and murky language about protection agreements.

Cons

No upward mobility, constant air of disposability as an associate. If you are not around on the day that a big issue happens you're at the behest of outsourced phone systems for help, unresponsive outsourced delivery, and field technicians who may disagree from visit to visit. Leads to a lot of cancellations and loss of repeat business.

Advice to Management

Place emphasis on customer service instead of bottom dollar sales.

Other Employee Reviews for Sears

  1. Helpful (1)

    "its an ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sears full-time (More than 5 years)

    Pros

    I worked full time and it was ok especially since the hours are flexible

    Cons

    Management's treatment of employees, they concentrate too much on meeting metrics, which is often times very difficult to achieve

    Advice to Management

    Show that you actually care about employees and try to steer them in the right direction


  2. Helpful (1)

    "A great place to learn and gain skills to take elsewhere."

    StarStarStarStarStar
    Former Employee - Technical Manager in McMurray, PA
    Former Employee - Technical Manager in McMurray, PA

    I worked at Sears full-time (More than 3 years)

    Pros

    The compensation and benefits were good. The opportunity to learn skills in customer relations and interfacing with other departments and retails stores keeps things fresh but can also be challenging.

    Cons

    There is poor communication from headquarters to the field. A national program rolled out over two years and was stopped just after it was started in the last district.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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