Sears - Sears was a company that was genuinely dedicated to making its customers happy, but with all the wrong priorities. | Glassdoor
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There are newer employer reviews for Sears

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"Sears was a company that was genuinely dedicated to making its customers happy, but with all the wrong priorities."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Consultative Sales Associate
Former Employee - Consultative Sales Associate
Recommends
Negative Outlook
Disapproves of CEO

I worked at Sears part-time (More than a year)

Pros

Had some of the most respectful managers.
Customers had a passion for the company.
Always something new to work on.
Associates were happy-ish.

Cons

An insane amount of metrics (I can think of 11 off the top of my head) that you must meet.
Management constantly hounds you for not achieving the metrics.
Higher-ups in the corporation make terrible marketing choices and foolish updates to "modern-ize" the store.
Lacking proper organization.

Advice to Management

Focus more on the individual rather than on their metrics. Sometimes there is a wildly simple fix as to why they aren't getting SYWR, Credit, P.A.s, etc.

Other Employee Reviews for Sears

  1. "Fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Sears full-time (More than a year)

    Pros

    Fun atmosphere, great employees decent commission rates. Management actually seem to care about the employees and their personal lives.

    Cons

    In order to solve a simple issue you need to contact ten different people in 6 different departments. Painfully slow at times.


  2. "my sears is experience is really fun!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sears part-time

    Pros

    The best reason is the great customers, the awesome employees, and doesn't have to do much.

    Cons

    The business is really slow, somethings all i do it just fold clothes on weekdays.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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