Sears - Ok job, not bad. | Glassdoor
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There are newer employer reviews for Sears

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"Ok job, not bad."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Northridge, CA
Current Employee - Sales Associate in Northridge, CA
Disapproves of CEO

Pros

I can just stand around and talk to people (im a salesman), they wont fire you unless you steal or do something really dumb, pay is pretty good for sales (if you are good/decent/know how to talk to people).

Cons

problems dont get fixed as quickly as they should, its retail, so you get bad customers sometimes. They mess around with your commission rates (at least they have recently, i guess its because of the bad economy and whatnot.) MCA's (people who clean up clothes etc dont get paid what they should. theyre the hardest working people in the store and get paid minimum. they were paid higher, until the minimum wage was increased. at my store, the air conditioning goes out a lot. they might just be doing that to save money though. thats what ive heard from some people.

Advice to Management

ask your associates for feedback. acknowledge when they are doing a good job.

Other Employee Reviews for Sears

  1. "Must be willing to work hard to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Support Leader in Knoxville, TN
    Former Employee - Merchandise Support Leader in Knoxville, TN
    Recommends
    No opinion of CEO

    Pros

    Sears is a company that will provide opportunity for advancement for those willing to work longer hours and who are looking to grow within the company. The hours necessary for managers may be quite a bit, especially in peak times of the year such as during the holiday shopping season. However, if the performance and the willingness to develop your skills, you can get ahead with this compane.

    Cons

    Sears can place very high demands on employees, especially sales associates and sales managers, to meet high quotas/sales goals. Sears can be quick to terminate associates who are not able to meet these goals.

    Advice to Management

    Realize that sales are not always able to be met and that there are more things involved in the business other than just selling merchandise repair agreements.


  2. Helpful (2)

    "Sears - Will Things Ever Change?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Procurement Leader in Hoffman Estates, IL
    Current Employee - Senior Procurement Leader in Hoffman Estates, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good exposure to retail, especially for new grads. Nice office complex and cafeteria. You will be exposed to several business units and work in a very dynamic environment. Broad SKU coaunt means you can get exposure to everything from softlines (clothing, shoes, accesories, etc.) to hardlines (appliances, tools, lawn and garden, automotive). You do get a lot of responsibilities quickly, partly due to high turnover rates. If you enjoy a seat of your pants environment and unstructured processes, SHC is for you. I also like the diversity at SHC (gender, race, religion, special needs.....you will see it all and I applaud SHC for having a workforce which is real and not just a bunch or 20-30-somethings.

    Cons

    Sears Holdings has too much voluntary and involuntary turn over. In the 1.5 years I have been there, my department has had 12 of teh original 18 positions changed/eliminated/restructured. It is a very reactive culture and true change is difficult to affect. For example, basic back end systems and software, both at corporate and store level, encumber Associates who are forced to do the best we or spend enormous work arounds. Also, since results have been so consistently poor, funding/investments for resources (people, systems, stores, etc.) are very limited. This tends to show up in attitudes at our stores for customer-facing Associates. Also, SHC is so large that it is difficult to get noticed and feel that the work you do influnces, in a meaningful way, company results.

    Advice to Management

    Stop the revolving door. Consistent senior management turnover is killing SHC. Pick a strategy and stick with it. Also, get a permanent CEO or make Bruce J. the permanent one. Eddie is too intimately involved in the business and after 4+ years, it is not working.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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