Sears - Good people to work with | Glassdoor
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There are newer employer reviews for Sears

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"Good people to work with"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Asset Protection in Phoenix, AZ
Former Employee - Asset Protection in Phoenix, AZ
No opinion of CEO

Pros

This is a great place to work if you a are open to varying hours days off and working holidays.

Cons

This is not a good place to work if you don't like working many different days differnt hours and holidays.

Advice to Management

Take pride in your associates and what they do. It does not take much to make someone feel good and work harder..

Other Employee Reviews for Sears

  1. "Long hours, marginal pay, and not much hope for salary increases."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Home Appliance Repair Technician in Richmond, VA
    Current Employee - In Home Appliance Repair Technician in Richmond, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The freedom of working independently is a nice perk. Traveling from home to home adds quite a bit of variety to this job. Not being tied to a desk, not knowing exactly what's next in the daily routine can make the 9-5 go by quite quickly. Lower/middle management stands behind you, and offers as much support as they can.

    Cons

    There can be some very long days. You won't know if you'll being getting off at 430 or 800pm. Some customers hygiene habits could use improvement, and you'll have your hands in some of the worst of it. Scheduling time off is difficult at best, and if you use sick days without a two week advance notice, you will be written up and placed on "performance probation." Get any pre-employment promises written into your job offer. A smile and handshake at the interview doesn't count for much when it comes down to actually happening.

    Advice to Management

    Tenure will increase when the payscale does. Overall, it's a decent system, but you will attract and be able to keep a better quality technician when the pay is livable. I'm not suggesting doubling the rate, but $32K isn't appropriate unless you're merely a helper or brand new trainee. I don't want to HAVE to work 15 hours of overtime each week to pay the bills. The profit margin would still be there, and probably increase due to employee job satisfaction.


  2. "Impossible to make a decent amount of money on a regular basis."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronics Sales in Redding, CA
    Former Employee - Electronics Sales in Redding, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Commissions on a few items are decent.
    Paid vacation for full-time workers.
    Wide range of products to sell.

    Cons

    Base pay is less than minimum wage ($6/hr) and the vast majority of items you sell have 0% commission. This means you will barely make minimum wage a lot of days. Items that DO have good commission rates (4-6%) are very high dollar items that you will probably only sell 1-2 of a month at an average store. The only way to make decent money is sell Dyson and Kenmore vacuums all day, forget about anything else in the electronics dept.
    Management is promoted based on who will take less pay, which means those who are managers, on average, are the least competent candidates who would take the least pay. This was admitted to me by one of the managers. Many times you would sell an item and on your commission report you would see a 10-15% commission and think you found something great, only to have them come back and take it out of your next check claiming it was a mistake in the system. I've had over $150 taken from a check before for that reason. Also when a customer returns an item, even though they take a 15% restocking fee from the refund, they charge back your commissions from the item on your next check and pocket the 15% themselves.

    Advice to Management

    Promote more competent management and up your commission rates to make it a worthwhile job. It is just too difficult to make any money when almost every item you sell has either a 0% or 0.25% commission rate.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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