Second Cup - Wonderful Place to work | Glassdoor
There are newer employer reviews for Second Cup
There are newer employer reviews for Second Cup

See Most Recent

"Wonderful Place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Service Professional-Barista
Former Employee - Service Professional-Barista
Recommends

Pros

My Boss was Amazing and always saw that my outside activities were very important to me. Got all the time off I needed and got treated very well.

Cons

My boss treated me more like a friend, so it got kind of awkward when discipline was given.

Advice to Management

Keep up the good work!

Other Employee Reviews for Second Cup

  1. "All depends on the Franchisee!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Mississauga, ON (Canada)
    Current Employee - Barista in Mississauga, ON (Canada)
    Doesn't Recommend

    Pros

    Second Cup tends to attract some very interesting people who want to work there for the coffee and the contact with customers.

    Cons

    Little is done to try and encourage the better staff members to stay - we are expected to be great with people, detail oriented and offer a premium coffee experience but are still paid minimum wage with little to no opportunity for advancement.

    Advice to Management

    If you want to keep good staff members and establish a company reputation as a premium and high quality establishment, you need to pay for it! If you're offering minimum wage then you're only going to get the minimum amount of work from people, and anyone who's truly enthusiastic about customer service and has an interest in coffee/people will be gone as soon as a better opportunity is presented. Your staff is your biggest asset - realise it and use them!


  2. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Active and energetic environment with co-workers and customers.
    You are able to receive staff discounts whether it is on or off shift.

    Cons

    A lot of people are working at tiny space.
    So many beverages to memorize. You need to do multi - tasking.

    Advice to Management

    It is better for employees to work at similar shift.
    Shifts are always changing, It makes workers so much confused.

There are newer employer reviews for Second Cup
There are newer employer reviews for Second Cup

See Most Recent

Work at Second Cup? Share Your Experiences

Second Cup
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or