Secureworks - Operations | Glassdoor
  1. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Secureworks

    Pros

    work from home options, being part of a dynamic industry, some of the benefits of being part of Dell.

    Cons

    Slow to change and improve business process

    Secureworks2018-12-13
  1. "Managed Security Services provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Secureworks full-time for more than 8 years

    Pros

    Great team, solid engineering, great clients

    Cons

    Poor marketing, shrinking territories, tons of competition

    Advice to Management

    Stop hiring salespeople--add more product managers and visionaries

    Secureworks2019-10-16
  2. "Great Company - some issues with middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Information Security Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secureworks full-time for more than 3 years

    Pros

    Good Pay, Good Training (usually, but you sometimes have to fight for it)

    Cons

    Easy to get pigeon-holed, hard to fix it once it happens... still a great company. Middle management seems to be very good dealing with the client(s), not so good for taking care of their employees...

    Advice to Management

    You've got to do a better job of communicating with the remote workers, especially when it comes to HR-related things.

    Secureworks2019-12-12

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