Secureworks - Nearly killed me | Glassdoor
  1. Helpful (7)

    "Nearly killed me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Engineer in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook

    I worked at Secureworks full-time for more than a year

    Pros

    The salary was good and colleagues friendly and helpful. Dell Secureworks allow flexitime and flexi place working. The company has a commitment to diversity and non discrimination which seems to be reflected in the variety of staff in the Edinburgh office (Though there were no West Indians, Africans, South America etc). Training was provided if there was a short term need for it.

    Cons

    Chaotic upper management out of touch with problems at lower levels. Excessive bureaucracy, process more important than progress. Unnecessarily complex processes and too many processes - Someone started a process to remove unnecessary processes. No scope for long term development of technical staff and very limited scope for transfer from technical to managerial stream: managers had management jobs sewn up and none were advertised internally. Constant need to market yourself within the company and team. Colleague were friendly but tended to OCD which delayed progress. Agile was badly implemented. Management unable to detect signs of burnout.

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    Advice to Management

    Make transfer between Management and Engineering easier and provide managerial training as needed. The online course provided was superficial and too easy. Also distinguish between Managers and leaders. The two roles are very different. I would only recommend this company to a friend who was a high performing autistic and lacking in creativity.

    Secureworks2015-12-06
  1. "Managed Security Services provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Secureworks full-time for more than 8 years

    Pros

    Great team, solid engineering, great clients

    Cons

    Poor marketing, shrinking territories, tons of competition

    Advice to Management

    Stop hiring salespeople--add more product managers and visionaries

    Secureworks2019-10-16
  2. "Great Company - some issues with middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Information Security Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secureworks full-time for more than 3 years

    Pros

    Good Pay, Good Training (usually, but you sometimes have to fight for it)

    Cons

    Easy to get pigeon-holed, hard to fix it once it happens... still a great company. Middle management seems to be very good dealing with the client(s), not so good for taking care of their employees...

    Advice to Management

    You've got to do a better job of communicating with the remote workers, especially when it comes to HR-related things.

    Secureworks2019-12-12

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