Sedgwick Claims Management Services - Great place to work at - if the industry is for you. | Glassdoor
There are newer employer reviews for Sedgwick Claims Management Services
There are newer employer reviews for Sedgwick Claims Management Services

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Helpful (3)

"Great place to work at - if the industry is for you."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Professional Trainee - IAP in Long Beach, CA
Former Employee - Claims Professional Trainee - IAP in Long Beach, CA
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at Sedgwick Claims Management Services full-time (Less than a year)

Pros

Great co-workers! The starting pay is competitive and you can't beat the generous benefits package that starts on day one of hire. This particular location was very focused on achieving a strong team spirit - lots of activities and events to help break the monotony. Growing company with an impressive list of clients.

Cons

Although you get trained at "Claims College" its not enough to prepare you for the workload ahead. The workload starts light but quickly escalates in volume and difficulty (sink or swim scenario). If you don't enjoy this industry - it may be hard to succeed. Out of the 4 people hired for my location, only two stayed with the company. Expect to work very long hours. Expect to be on the phone all day and reviewing an endless stream of digital documents and e-mails. A sense of completion is non existent in this industry. There is plenty of paid time off, but when people come back from vacation they literally spend days catching up.

Advice to Management

Make sure to hire individuals that will succeed in this industry. Be more particular in the selection process - people with interest in the legal or health industry are your best bet.

Other Employee Reviews for Sedgwick Claims Management Services

  1. Helpful (3)

    "Lots of opportunities all over the country and in different departments!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Representative in Los Angeles, CA
    Current Employee - Claim Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than 5 years)

    Pros

    Plenty of vacation time and employee benefits. Plenty of advancement opportunity if you are willing to relocate. Opportunities for nurses, lawyers, clerical staff, management, financial advisors, recruiters, examiners...

    Cons

    Hard to use the vacation time due to workload and very limited raises. Not enough employees to handle the work load sometimes.

    Advice to Management

    Share some of that wealth that the little people have earned for the company! Please increase the ratio of clerical to adjusters or just hire a few more adjusters.


  2. Helpful (1)

    "Sedgwick CMS pays too little, expects too much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Disability Specialist in Irving, TX
    Current Employee - Senior Disability Specialist in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    job stability
    willingness to transfer between locations

    Cons

    high caseloads, long hours
    menial pay/ raises
    micro-managed

    Advice to Management

    A "top performer" does not a good manager make.

There are newer employer reviews for Sedgwick Claims Management Services
There are newer employer reviews for Sedgwick Claims Management Services

See Most Recent

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