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Sedgwick

Engaged Employer

Sedgwick

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Employee Review

  1. 2.0
    Current Employee, more than 10 years

    Could be better

    Jul 15, 2022 - Senior Claims Adjuster in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits seem to be very good and Sedgwick pays for more than half of the medical. Most Team Leads are great.

    Cons

    Caseloads are not manageable. People always quitting and their caseloads are dumped on everyone else already struggling to stay afloat. Team Leads have to handle claims. Unable to feasibly manage diaries and claims. Work everything reactively instead of proactively since the clients are so demanding. Management runs “numbers” but contradict what they go off of when your “numbers” of one thing are too high. Highly underpaid for market value in the area. Allow clients to change service instructions constantly. No work life balance. Most people work during their PTO because it’s a mess to come back to. Everyone is so overworked that you are constantly stressed about this job.

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    9 people found this review helpful
  1. 5.0
    Current Employee, more than 1 year

    Great Company

    Sep 13, 2022 - Service Center Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO, Advancement, Benefits, Ability to switch schedules with other colleagues

    Cons

    Lack of ability to get schedule changed.

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  2. 3.0
    Former Employee, more than 3 years

    Strict/ Micro Management

    Oct 6, 2022 - Customer Service Representative in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay was decent PTO on first day Benefits was good Engaging in employees

    Cons

    STRICT management 4 Occurrences no matter what Quick to Fire ( I left on my own ) VERY picky at everything When you think you are doing a good job management would show you 10 millions ways what you did wrong ( Not doing it their particular way )

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Sedgwick Careers

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Caring starts with you Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued...More

  • Benefits
  • Our Core Values
  • Culture
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Sedgwick Photos

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Sedgwick photo of: Education donation to Chico State
Sedgwick photo of: Sedgwick donates over $70,000 to St. Jude Children's Research Hospital
Sedgwick photo of: Sedgwick colleagues help wrap Christmas gifts, and spread their well wishes.
Sedgwick photo of: Sedgwick colleagues team up to donate toys.
Sedgwick photo of: Sedgwick is proud to offer a workspace of diversity, inclusion, and care.
Sedgwick photo of: Spreading our Sedgwick message.
Sedgwick photo of: Giving back to the community is a big part of how Sedgwick colleagues show that caring counts.
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