Select Portfolio Servicing - Decent Job but the overall culture is lacking. | Glassdoor
There are newer employer reviews for Select Portfolio Servicing
There are newer employer reviews for Select Portfolio Servicing

See Most Recent

"Decent Job but the overall culture is lacking."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Salt Lake City, UT
Former Employee - Anonymous Employee in Salt Lake City, UT
Doesn't Recommend
Positive Outlook
No opinion of CEO

I worked at Select Portfolio Servicing full-time (More than 3 years)

Pros

It is a growing company that looks to promote from within. They emphasize employee education and training and usually are good at adequately equipping their employees. Decent pay relative to the rest of the area.

Cons

Management is often relocated into different departments throughout the company. This can be good for the manager to allow them to learn, but can be rough on the teams who constantly are learning a new management style. The environment on the call center floor is very demanding, to the point that bathroom breaks are sometimes scheduled. I nevery fully felt as if upper management had my best interest in mind regarding my career path.

Advice to Management

Equip and teach managers to influence in other ways beside pure authority. Often managerial transitions started out negatively due to the new manager asserting their position rather than building rapport.

Other Employee Reviews for Select Portfolio Servicing

  1. Helpful (1)

    "A company ready to turn on a dime"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    They are always looking for high performers and seem to welcome constructive criticism
    Bonuses are given to people who come up with ideas to save or make the company money
    They give two weeks of vacation and 9 days of PTO a year to new full-time employees, and highly encourage you to use it as long as you schedule in advance
    They haven't laid people off in years and will move someone and use attrition during lean times.

    Cons

    It is hard to explain to people outside the industry what you do
    The work can be very demanding in some areas and isn't for people who want to coast
    Pay, at least for someone with my education level, is kind of low. I'm not sure what other people make though.

    Advice to Management

    Because there are always new processes being created a new ways of doing things, I think some reps on the phone side are being left out of the loop on the big picture. Communication with them is key, even if it's challenging with the amount of new material.


  2. "Good Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Salt Lake City, UT
    Current Employee - Analyst in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    Good Salary for the job load, the job load does not require the minimum competency but the maximum.

    Cons

    High Stress, high level of competence and demand. The level of stress calls for a high level of maturity. The maturity will be exposed if it is not up to par.

    Advice to Management

    Keep on Keepin on. Management must not baby its new employees. The client relations department is a spring board for management into the operations.

There are newer employer reviews for Select Portfolio Servicing
There are newer employer reviews for Select Portfolio Servicing

See Most Recent

Work at Select Portfolio Servicing? Share Your Experiences

Select Portfolio Servicing
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or