SendGrid - Outstanding Product Market Fit & Lack of Ambition | Glassdoor
  1. Helpful (6)

    "Outstanding Product Market Fit & Lack of Ambition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SendGrid full-time for more than 3 years

    Pros

    Benefits are above average Culture Starting to expand it's presence in Silicon Valley (via Redwood City and SF) TAM is pretty large and challenges are interesting / unique Not positioned to become a $FB, $TWTR or $GOOG, but can still generate a great outcome Stable Company, millions in revenue with a clear path to profitability (not a startup anymore) Possible opportunities for growth given the recent CEO change Great new CFO / COO that is cleaning up the house in a great way Work / Life balance is great

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    Cons

    Lack of ambition of the company as a whole Salary structure seems to be extremely different on a person to person basis High School like drama with certain teams Business culture that explicitly hides the negative topics / data HR is just operations for people, not true human resources. Lacks a brave leader. No race diversity across every level of the business Options plan are extremely segmented with either fantastic packages or artificial options with ridiculous vesting schedules

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    Advice to Management

    Don't be afraid to fire legacy, ineffective people or hire some real managers. Stop with so many terrible internal promotions, just for the sake of retention.

    SendGrid2015-10-04
  1. "Seriously the best career choice I've ever made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SendGrid full-time for more than 3 years

    Pros

    - culture and people are amazing, they challenge you and push you to be the best version of yourself. - decision making process is astounding for a company of our size. Product, finance and engineering decisions are made in a very data-driven way. - Willing to discuss the hard topics and make the most informed decision. - Benefits are amazing, free lunch everyday is fantastic, i hope we don't lose this. - If you're motivated and willing to work hard, you can be recognized and tasked with more responsibility. I've seen many people grow their careers here and be promoted every year based on their performance and determination.

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    Cons

    - typical pains related to integrating with Twilio after the acquisition in Feb of 2019. Most painful of which is the figuring out how we make decisions now as one larger company. (Twilio has less process / standard way to make decisions, SendGrid has a formalized process). - The general energy of the company is lower now after the Twilio acquisition – still positive but now that we're not a standalone, public company, there appears to be less control over our business (email, email marketing) destiny. - Culture of Twilio, while close to SendGrid's, is definitely different and will take some time to feel part of one

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    Advice to Management

    Keep working to make Twilio better by adopting and incorporating the best processes, people and systems across the two companies. There is a lot to learn from the employees at both companies that, if implemented, could result in an awesome company.

    SendGrid2019-07-09
  2. "Great Company in Denver"

    StarStarStarStarStar
    Current Employee - Director 

    I have been working at SendGrid full-time

    Pros

    Great culture and fantastic people.

    Cons

    Expectations for work can be unrealistic.

    SendGrid2019-11-15

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