Sendero - Best Place to Work | Glassdoor

Employee Review

Employee Review

Featured Review

Helpful (2)

"Best Place to Work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate in Dallas, TX
Current Employee - Associate in Dallas, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Sendero full-time

Pros

There are so many nuances found in this company that are simply hard to describe. It all revolves around the organic culture that Sendero prides itself on. Coming to work is a joy because of the entrepreneurial spirit and the bright minded individuals that encompass Sendero.

You get a growing diverse set of experiences with the clients Sendero is now getting. It is definitely growing very rapid, and it appears to have no limits for what can be accomplished.

Cons

If your not used to constant change this can be a downside. With a growing firm there are always changes going on, but they have been for the most part more beneficial to all employees and in our better interest.

Advice to Management

Keep hiring great people, and always keep considering raising your salaries as the firm grows so that we can hang on to all of the great people we hire.

Sendero Response

Jul 16, 2018 – Recruiting Specialist

Thanks so much for taking the time to leave a review and for sharing your perspective. We agree the sky is the limit, especially with team members like ours. Our new competency analysis tool is... More

Other Employee Reviews

Other Employee Reviews

  1. Helpful (15)

    "Current state reality, and a plea to fix it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sendero full-time

    Pros

    Sendero hires some of the best people I have met in my career - people who are intelligent, strong problem-solvers, collaborative, down to earth, and incredibly fun. Some of my best friends are people I work with at Sendero, which says a lot about the culture. The work and clients are good, and the capabilities are strong. There are a lot of people to learn from in different ways. Our clients hire and rehire us because of the strength of our people, and our commitment to quality work, and our true care for their success. The benefits and healthcare plans remain strong and well-funded despite an environment where it is becoming increasingly expensive. Pay is decent but could be a lot better given the firm's rapid growth.

    Cons

    The past year has brought significant negative change to the leadership of the company. It seems like all of the culture awards are creating facade of happiness, and an overconfidence in leadership that nobody is allowed to challenge without fear of negative consequence. A firm that was once led by all of its employees collectively is now led by a few key people, who are supported by internal ops and not at all by consulting. Transparency and inclusion have all but vanished, and people at all levels and tenures are feeling it. Working at Sendero is beginning to feel a bit like being a soldier in an army, and that's not aligned with our culture. It also feels like people have to be beyond perfect in order to be promoted at any level, and even the slightest slip will take numerous cycles for decision makers to move past - which is not right for a firm that calls itself a meritocracy; also, nobody is perfect. This is all a dangerously slippery slope, and definitely a movement in the wrong direction for Sendero.

    Advice to Management

    Please bring Sendero culture back to the way it was a few years ago. Last year I wrote a glowing review and meant it, and this year I have not felt comfortable referring anyone new into the firm. If no action is taken, it will be hard to attract and retain the quality of people you have been able to in the past, which is the biggest pro of the company. Release some control, decision-making, and ownership downward to the the other senior partners, SLT, management team, and even analysts and associates. Bring back the excitement, the feeling of building something bigger than all of us, the feeling of being part of something great, the entrepreneurial vibe. Those things are starting to become a part of our past, part of who we used to be. They're not part of our present, but it's not too late to make them part of our future. There are a lot of elephants in the room, and it's time to address each one of them head on. Let's just call this a little growing pain and move on.

    Sendero Response

    Apr 9, 2018 – Recruiting Specialist

    Thanks for taking the time to leave a review and share your perspective. We're excited about a lot of the internal dialogue/progress that is occurring around our 2017 culture survey, the related... More


  2. Helpful (8)

    "A Realistic View into Sendero"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sendero full-time (More than a year)

    Pros

    - Amazing people that I will truly call my friends for a time to come
    - Pockets of very intelligent, capable employees that will foster your growth
    - Average good hours (~40 / week) but some people get taken advantage of based on their project (~60+ / week)
    - Some surface level good culture qualities (Happy Hours, Quarterly meetings, etc.)

    Cons

    - Not forthcoming about the reality that most entry positions are staff aug. rather than consulting roles. There are a lot of smart people joining Sendero but they need to be kept intellectually stimulated or they'll leave
    - Inflated image of a great culture. The culture is really good at the surface but once real, impactful decisions start being made, the leadership only cares about the bottom line
    - Hard work and dedication do not seem to be valued (along with intelligence). It seems like billing time is all that is important
    - All decisions are made by a few (three) people and the management team is used to communicate those decisions out

    Advice to Management

    - Be honest with your employees. Don't bubble everything up to some "culture" "initiative" or bold face lie to us. Tell it like it is - we are all business professionals
    - Stop placing so much weight on internal initiatives. We are a consulting company so focus on just that: the consultants
    - Think about the perception of both Sendero and the individual employee when you accept client work / staff people. I understanding "getting your foot in the door" at a client but if you have someone as an admin or editing/shooting videos, it is hard to change the clients perception of the work Sendero IS capable of

    Sendero Response

    Dec 15, 2017 – Recruiting Specialist

    Thanks for taking the time to leave a review. We sincerely appreciate your feedback and are glad you have found friendship in the team. It's helpful when discussing opportunities to improve to have... More

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