Sentry - Account Manager | Glassdoor
  1. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sentry full-time for more than 5 years

    Pros

    Great organization that is both financially & operationally sound. The diversification of products and specialties allows Sentry to adjust to ongoing market changes without drastic changes to our operation. Unlimited earnings in sales is amazing and the benefits are second to none in the industry. Top leadership is made up of impressive individuals.

    Cons

    The gap between home office/support & the field is a challenge at all national insurers and Sentry is no different. More marketing that aligns with the sales tasks (industry specific) would be helpful for all products given aggressive growth goals. Front line management doesn’t seem to be on same page as top level leadership which creates concern.

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    Sentry2020-01-14

    Sentry Response

    January 17, 2020Sentry Insurance Employee

    Thank you for sharing your insightful review. I appreciate your constructive feedback and will take it into consideration as we continually seek improvements. I’m glad you enjoyed working at Sentry. We understand our associates are what make us successful, so we’re happy to offer a range of competitive benefits. John Hyland – President of Direct Writer

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  1. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Stevens Point, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sentry full-time for less than a year

    Pros

    Great company to work for, I was just too far away then I wanted to travel for work

    Cons

    Too far away from my home

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    Sentry2020-01-07

    Sentry Response

    January 9, 2020Sentry Insurance Employee

    Thank you for sharing your positive review. We’re sorry to see you go, but we understand long commutes can be challenging. It’s great to know you enjoyed your time with us. Robert Yeiser – Assistant Vice President of Personal Lines Customer and Brand Development

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  2. "Watch your back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Auto Damage Appraiser in Davenport, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sentry full-time for more than 5 years

    Pros

    Great company Good benefits great training

    Cons

    If they make staffing changes they will find reasons to let people go that are not the real reason that they are letting someone go. They will find quality in work Or other reasons and I don’t believe this is ethical watch your back if they all of a sudden start auditing your files for little insignificant reasons things they have never done or don’t donto other team members that may be looking for a reason to let you go so they look god for unemployment insurance

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    Sentry2020-01-29

    Sentry Response

    February 7, 2020Sentry Insurance Employee

    Thank you for sharing your feedback. I’m glad you found value in our training and the benefits we offered while you worked with us. Our organization is growing and we need good associates. Throughout the company, we strive to ensure that all associates enjoy a work environment that fosters positive relationships with their coworkers and managers. We take your comments about process and management seriously and plan to look further into that information. Thank you for sharing your feedback with us. Michele Dufresne – Chief Claims Officer

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