Serco Group - Just so-so company. You may not want to work for the rest of your life unless you are about to retire. | Glassdoor
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There are newer employer reviews for Serco Group

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"Just so-so company. You may not want to work for the rest of your life unless you are about to retire."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Principal Network Engineer in Arlington, VA
Former Employee - Principal Network Engineer in Arlington, VA
Disapproves of CEO

Pros

They applied DoD clearance for me.
The pay is a little above average in the region. (if they are prime on that program)
The benefits are on par with others in the similar size.

Cons

SI is losing a lot of their contracts in a lot of places since SERCO bought them. (or a little earlier before that)
So, don't expect you will land on another contact with them if your contract is ending. (sometime prematurely)

Advice to Management

Keep the balance between benefits of investors and employees. Your main asset is human capitals and you have to make those assets more valuable to keep the business for long run.
Don't just look on earnings and bottom line. Have to think for long term.

Other Employee Reviews for Serco Group

  1. "So much promise, but little follow through."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructional Designer in Rockville, MD
    Former Employee - Instructional Designer in Rockville, MD
    Doesn't Recommend
    No opinion of CEO

    Pros

    Interesting projects
    Nice people
    Good benefits
    Very flexible schedules
    Plenty of free parking

    Cons

    Unfortunately, there are many:
    Management in the Learning Division leads in absentia, and it shows - there is no sense of team, and you feel like no more than a resource in a factory. This is possibly why there is a very high turnover. There is considerable office politics at play, and while there is an "open door" policy, you can't feel certain that something shared won't hurt someone (even yourself) down the road. While there are many interesting projects, you can't be certain that the one chosen for the job is the most qualified - rather, it's sometimes the one that appeals most to management, for whatever reason. Ironically, for an organization that builds training for others, there is practically no training or conference attendance budget - the only way you can go to a conference is if it is free, you have been published, or if you are presenting at the conference. There are always promises of improving, but given that management gets sizable bonuses in spite of poor performance, there is little incentive for them to do so.

    Advice to Management

    Try to focus on your employees to make it a team and a place people look forward to coming to.


  2. "SI is NOT a good place to work, at where I work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Doesn't Recommend
    No opinion of CEO

    Pros

    Time off and that may change once the new company takes over.

    Cons

    Treated like children, crap for raises and bonuses, always being watched my management, absolutely no advancement possibilities, no benefits for seniority

    Advice to Management

    Listen to what your employees have to say and try to boost morale!

There are newer employer reviews for Serco Group
There are newer employer reviews for Serco Group

See Most Recent

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