Serco Group - 1 month | Glassdoor
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There are newer employer reviews for Serco Group

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"1 month"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - B P O in Agra, Uttar Pradesh (India)
Current Employee - B P O in Agra, Uttar Pradesh (India)
Recommends
Neutral Outlook

I have been working at Serco Group full-time (Less than a year)

Pros

it is a professional company of call center

Cons

Vodafone call center (customer service

Advice to Management

always be positive and honest and help poor

Other Employee Reviews for Serco Group

  1. "Very Good place to Work ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in London, England (UK)
    Former Employee - Project Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serco Group full-time (More than 3 years)

    Pros

    Very Structured and People oriented approach to work.
    Very strong presence in UK Public sector
    Very well established in Service delivery
    World Wide presence

    Cons

    Very diversified range of activities so not very well known in IT, Lot of roles are restricted to very select group of people with Government Security clearenance


  2. "One of the best companies I have ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Manchester, England (UK)
    Current Employee - Receptionist in Manchester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Serco Group part-time (More than a year)

    Pros

    Treat you like human beings rather than screaming in your face, like I've had! I have never felt so respected, rewarded and valued as an employee, lots of freedom within reason and everyone is happy to help anyone.

    Cons

    Because of the range of freedom, changes can be made extremely quickly with the change of a manager, which sometimes can affect the responsibilities and self-esteem from an employee (especially one which has been there over a decade).

    Advice to Management

    Instead of taking a responsibility from someone because of what is perceived as 'poor performance', have a review with them about this responsibility and ask their opinion, rather than not speaking to them.

There are newer employer reviews for Serco Group
There are newer employer reviews for Serco Group

See Most Recent

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