Serco Group - Three years with Serco and the leadership did not seem to care | Glassdoor
There are newer employer reviews for Serco Group
There are newer employer reviews for Serco Group

See Most Recent

Helpful (2)

"Three years with Serco and the leadership did not seem to care"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Serco Group full-time (More than 3 years)

Pros

It was a good job. Liked the people I worked with. Good benefits and salary. The real Program Manager was very good and seemed to care about the team.

Cons

Little contact with the company itself. Onsite PM that did not how to manage. Felt like I was on my own. Worst was it was onsite with the customer. Very little direction.

Advice to Management

Learn how to communicate with your employees and make them feel like that are valuable. Learn how to LEAD!!

Other Employee Reviews for Serco Group

  1. "Good environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Serco Group full-time (More than 3 years)

    Pros

    Caring management and good work life balance

    Cons

    Low salary and high turnover


  2. "Quality Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Analyst in Madapur (India)
    Former Employee - Quality Analyst in Madapur (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serco Group full-time (More than a year)

    Pros

    Google experience taught me a lot. Great Communication skills, how to Multi-task, I learnt how to handle difficult and frustrated Chinese/Japanese customers and Computer skills and how to work under pressure to meet our deadlines. Faster Growth only by Performance. Simply loved the benefits and working at Serco Google. Cheers Team.

    Cons

    Food was not that great but the management tried to change it. Senior management never fulfilled their promise about hikes and such.

    Advice to Management

    I loved the Company and I am glad I worked there. Wish the company did not shut down (Zagat Process) but I used the experience to move to New Zealand today, so am grateful.

There are newer employer reviews for Serco Group
There are newer employer reviews for Serco Group

See Most Recent

Work at Serco Group? Share Your Experiences

Serco Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or