Serco Group - Under the USPS contract, the personnel seem to be 'forgotten" - Management does not have the qualifications to lead. | Glassdoor
There are newer employer reviews for Serco Group
There are newer employer reviews for Serco Group

See Most Recent

"Under the USPS contract, the personnel seem to be 'forgotten" - Management does not have the qualifications to lead."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Project Manager in Merrifield, VA
Current Employee - Project Manager in Merrifield, VA
Doesn't Recommend
No opinion of CEO

Pros

On the Postal contract, one deals mostly with USPS management (your customer). The customer will support you, but no resources to advance.

Cons

There is virtually no support fom SERCO, as it comes to raises or bonuses or promotions or even approval for company provided professional development courses.

Advice to Management

Provide management with proper training, define the proper organization structure, assign management with the responsibility and WITH THE AUTHORITY, do not give the excuse that it is the "Postal Management Fault" for the lack of opportunities.

Other Employee Reviews for Serco Group

  1. "SI International was an abysmal place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in McLean, VA
    Former Employee - Senior Software Developer in McLean, VA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I can't really think of too many pros when it comes to SI International. They were fairly flexible when it came to time off.

    Cons

    They gave standard raises across the board no matter what your performance was and were about nothing other than the bottom line so they could sell the company. They had poor health care benefits that were extremely expensive for a single person. I believe I paid 150 per check and we were paid bi-weekly.

    Advice to Management

    Stop being so cheap. Your frugality makes it hard for employees to take pride in their jobs and company. Everyone would be better served with appropriate compensation


  2. "Just so-so company. You may not want to work for the rest of your life unless you are about to retire."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Network Engineer in Arlington, VA
    Former Employee - Principal Network Engineer in Arlington, VA
    Disapproves of CEO

    Pros

    They applied DoD clearance for me.
    The pay is a little above average in the region. (if they are prime on that program)
    The benefits are on par with others in the similar size.

    Cons

    SI is losing a lot of their contracts in a lot of places since SERCO bought them. (or a little earlier before that)
    So, don't expect you will land on another contact with them if your contract is ending. (sometime prematurely)

    Advice to Management

    Keep the balance between benefits of investors and employees. Your main asset is human capitals and you have to make those assets more valuable to keep the business for long run.
    Don't just look on earnings and bottom line. Have to think for long term.

There are newer employer reviews for Serco Group
There are newer employer reviews for Serco Group

See Most Recent

Work at Serco Group? Share Your Experiences

Serco Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or