Serco, Inc. - Serco SUCKS | Glassdoor
There are newer employer reviews for Serco, Inc.
There are newer employer reviews for Serco, Inc.

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Helpful (1)

"Serco SUCKS"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Disapproves of CEO

Pros

Serco has good health benefits

Cons

Pay sucks, management has no backbone, and management says they will throw you under the bus to save their jobs

Advice to Management

The key to keeping good people is paying them what they are worth. Just because people are desperate for jobs does not mean you should under pay them

Other Employee Reviews for Serco, Inc.

  1. Helpful (2)

    "Serco Group PLC - an eyewash"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Gurgaon, Haryana (India)
    Current Employee - Assistant Manager in Gurgaon, Haryana (India)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Its a brand name and is a market player.

    Cons

    Used to work of Infovision before it was taken over by Serco. Ever since then, transparency has disappeared. No importance is given to the employees. All that matters is Profits.
    Extract from the Serco website:
    "Serco is proud of its employee relations record. We work to foster an atmosphere of mutual trust, harmony and respect among our employees and the customers we serve. Our commitment to equality of opportunity and diversity is deep rooted."
    NO ... its not what it says.

    Advice to Management

    Transparency is the utmost requirement. People are not just resources, they need to be nurtured. If you do things for your employees, the employee will do the best for you.


  2. Helpful (1)

    "Great pay, bad management, but you will hear that for both KBR and SERCO contracts in theater."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LMS
    Former Employee - LMS
    Recommends
    No opinion of CEO

    Pros

    War Zone pay (overall) is significantly above what is paid in the states. If you look at the job on an hourly wage basis, the pay is rather poor.

    It is a great contract to work on and the people and countries you get to see are something to remember. You typically work in a small office environment varied responsibilities. It is a dynamic and constantly changing environment. The vacation time is better than working in the states with two paid vacations per year but remember you are working 7 days a week . If you like to lead and advise, this is a good contract for you.

    Cons

    Mid and Senior level management does not follow through on their word and most often does not even communicate issues down to the working level. Senior contract management consistently says one thing and either does another or just does not follow-up at all on the issues presented to them. There is consistent friction between the contracting organization and the people working on the contract because management will not back them up. Previously there was an employee out in theater who contributed to a 60%-80% turnover in people. This person was consistently identified as a problem by numerous individuals either to senior management directly or through their exit interviews. Nothing was ever done to solve this issue and in fact after rotating out of theater they were elevated to a position in the States.

    Advice to Management

    Listen to the folks on the ground because you must be getting a whole different set answers from your management team than they are hearing from their people.

There are newer employer reviews for Serco, Inc.
There are newer employer reviews for Serco, Inc.

See Most Recent

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