Pros
The people doing the work to deliver services or building technology are committed to their co-workers, customers and physicians.
Cons
1. Complete lack of business ethics; metrics are made up or spun to whatever story CEO and CFO need to tell that day. 2. Unless you are part of the narcisstic CEO’s inner circle sheeple, you have no value and are expandable. 3. CEO believes that running the company means he can run each individual function himself. Too involved in low level things while the company veers out of control. 4. No coherent business strategy to align with; seems to change month to month. 5. Physicians are told that SERMO is a safe haven, a doctor’s lounge where they are free to express themselves, but the lounge is bugged and Pharma is listening. 6. Top performers are identified by those who ‘listen’ vs actually delivering on goals and objectives to drive business forward. 7. Morale and engagement of employees is terrible and attrition is high. 8. Incredible turnover in Sr. Mgmt. Team because very few can work with CEO and stay at company for an extended period of time. 9. Questionable personal relationship between key leaders impact business decisions. 10. Business is based on a constant stream of SPAM email and involuntary redirects. 11. Performance management strategy – create hostile work environment and hope target quits so severance doesn’t have to be paid.
