Serpro - Rampant bureaucracy | Glassdoor
There are newer employer reviews for Serpro
There are newer employer reviews for Serpro

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Helpful (3)

"Rampant bureaucracy"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Systems Analyst in São Paulo, São Paulo (Brazil)
Former Employee - Systems Analyst in São Paulo, São Paulo (Brazil)
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Serpro full-time (More than 3 years)

Pros

It is a stable and secure job, with good a salary/benefits package.

Cons

Serpro is a highly bureaucratic company, which comes as no surprise, since we are talking about a (brazilian) government company. Their software development process is all based on the failed waterfall model, which means an enormous waste of precious resources.

Since 2009, the CEO has been making technical decisions on behalf of the software developers. He has been promoting his crappy web development/dependency injection "framework", called Demoiselle ever since. It's quite embarassing for a software developer to have to put up with this authoritarian model of management. It's *not* the job of a CEO to make this kind of decision.

Most employees are quite unqualified for the work they are supposed to do. This is due to the fact that the hiring process is based on public exams, which does not correlate to actual skills to do the job. Management usually does not bother to alleviate the problem. So, technical training is rarely offered. Besides there is no actual merit based policy, in order to reward the best performers.

Advice to Management

Reduce bureaucracy, organize teams around project/teams and not around functions, promote work in small batches, listen to your employees and, most of all, study and try to learn something.

Other Employee Reviews for Serpro

  1. "Depressing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Porto Alegre, Rio Grande do Sul (Brazil)
    Current Employee - Systems Analyst in Porto Alegre, Rio Grande do Sul (Brazil)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Serpro full-time (More than a year)

    Pros

    Public service no one can fire you.

    Cons

    Old company, old people, lack of formation and studies of the employees no merit involved on promotions.


  2. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Curitiba (Brazil)
    Current Employee - Systems Analyst in Curitiba (Brazil)
    Disapproves of CEO

    Pros

    Overall, good to work for.

    Cons

    Poor career plan. Need to improve a lot.

    Advice to Management

    Good mid managers. They give you feedback.

There are newer employer reviews for Serpro
There are newer employer reviews for Serpro

See Most Recent

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